School Receptionist & Front Desk Administrator

Inspiration Trust Ltd; Norwich; On-site; GBP 22,000 - 23,000; Full time

Benefits offered by this job

LGPS pension

Health plan

Cycle-to-work

Free parking

CPD programme

Structured induction

Job summary

King Edward VII Academy, part of Inspiration Trust, is seeking a Receptionist to provide a welcoming front-desk service. The role covers switchboard, visitor reception, and basic administration, with 37 hours per week over five days.

39 working weeks per year, and a November 2026 start date. You will be a calm, proactive communicator, able to work independently and with staff, pupils and parents in a busy school environment.

Qualifications

• Good numeracy and literacy skills/GCSE (or equivalent) Maths and English.
• Experience in general clerical or administrative work.
• Full competence in using ICT.
• Ability to work on own initiative.
• Ability to build good working relationships with stakeholders, working well with children and adults.
• Calm and courteous approach.
• Good communication skills, both written and spoken.
• Experience of working in a busy reception.
• Basic knowledge of first aid.

Responsibilities

• To undertake switchboard, receptionist and messenger duties within the school, in conjunction with other clerical staff.
• To receive and reply promptly to any telephone and other messages, dealing as appropriate with routine enquiries.
• To ensure that visitors and callers to the school are courteously and correctly received and hospitality provided as required.
• To undertake administration duties as directed by the line manager.
• To support academy events as required.

Skills

Communication

GCSE Maths English

ICT proficiency

Initiative

Interpersonal skills

Calm demeanour

Reception experience

Education

GCSE Maths and English

Job description

King Edward VII Academy, part of Inspiration Trust, is seeking a Receptionist to provide a welcoming front-desk service. The role covers switchboard, visitor reception, and basic administration, with 37 hours per week over five days.

39 working weeks per year, and a November 2026 start date. You will be a calm, proactive communicator, able to work independently and with staff, pupils and parents in a busy school environment.