School Receptionist & Front Desk Administrator

Marchant Recruitment; Dover; On-site; GBP 21,000 - 27,000; Full time

Job summary

Marchant Recruitment is assisting an Independent Secondary School in Tower Hamlets to recruit a Receptionist. The role is full-time and permanent, starting immediately, with duties at the main reception and front-of-house responsibilities welcoming pupils, parents, staff and visitors.

You will manage calls, greet visitors, maintain visitor records, handle post and deliveries, support attendance and general administration, and maintain a calm, professional manner in a busy environment.

Qualifications

• Previous experience in reception, administration, customer service, or a similar role
• Excellent communication and interpersonal skills
• Strong organisational and time-management abilities
• Confident using Microsoft Office and computer-based systems
• Professional telephone manner
• Excellent attention to detail
• Ability to remain calm and organised in a busy environment
• Desirable: Previous experience within a school or educational setting
• Knowledge of school management information systems
• Understanding of safeguarding and data protection procedures
• Experience dealing with parents, pupils, and external professionals

Responsibilities

• Manage the school's reception area and provide a professional welcome
• Answer telephone calls and respond to general enquiries
• Greet and sign in visitors in accordance with safeguarding procedures
• Maintain accurate visitor and reception records
• Deal professionally with parents, pupils, staff, and external visitors
• Manage incoming and outgoing post and deliveries
• Support general administrative and office duties
• Assist with attendance and pupil administration when required
• Maintain confidentiality when handling sensitive information
• Ensure the reception area remains organised and welcoming

Skills

Reception experience

Customer service

Interpersonal skills

Organisation

Telephone manners

Tools

Microsoft Office

Job description

Marchant Recruitment is assisting an Independent Secondary School in Tower Hamlets to recruit a Receptionist. The role is full-time and permanent, starting immediately, with duties at the main reception and front-of-house responsibilities welcoming pupils, parents, staff and visitors.

You will manage calls, greet visitors, maintain visitor records, handle post and deliveries, support attendance and general administration, and maintain a calm, professional manner in a busy environment.