School Reception & Customer Care Specialist

The Methodist Church in Britain; North West Leicestershire; On-site; GBP 19,000 - 23,000; Full time

Job summary

Oulder Hill Leadership Academy, a Star Academies secondary school, is seeking a receptionist to join the business support team. The role focuses on customer service for pupils, teachers and stakeholders, handling in person and telephone enquiries, and supporting administrative and IT tasks. The post is full-time (37 hours per week) and requires an enhanced DBS check.

Visa sponsorship is not available. Successful applicants will be eligible to work in the UK and must comply with school processes

Qualifications

• NVQ Level 1 or 2, or equivalent.
• Literacy and numeracy to GCSE standard.
• Experience in an administrative or reception role.

Responsibilities

• Deliver a business support service to pupils, teachers and wider stakeholders.
• Provide customer care that supports an outstanding learning environment.
• Build relationships across the school and the Star community.

Skills

Customer service

IT literacy

Organisational skills

Team player

Education

NVQ Level 1/2 or equivalent

Tools

MS Office

School databases

Job description

Oulder Hill Leadership Academy, a Star Academies secondary school, is seeking a receptionist to join the business support team. The role focuses on customer service for pupils, teachers and stakeholders, handling in person and telephone enquiries, and supporting administrative and IT tasks. The post is full-time (37 hours per week) and requires an enhanced DBS check.

Visa sponsorship is not available. Successful applicants will be eligible to work in the UK and must comply with school processes