School Operations Officer

Compass Community Limited; Little Clacton; On-site; GBP 25,000 - 34,000; Full time

Job summary

Compass Community Limited is seeking an Education Business Support Officer to help run the school's non-teaching operations. You will bridge office staff and senior leadership to support staff, pupils and families.

In this role you’ll manage front-of-house, school systems, attendance, safeguarding, and data submissions, while coordinating meetings, HR admin, admissions and financial compliance. If you are highly organised with excellent communication and a discreet, collaborative approach, this

Qualifications

• Strong administrative experience, ideally in education, social care, or regulatory settings.
• Excellent working knowledge of Microsoft Office tools (Excel, Word, Outlook, Teams).
• Excellent organizational skills and attention to detail.
• Clear written and verbal communication; able to maintain confidentiality.

Responsibilities

• Oversee day-to-day school office operations and front-of-house efficiency.
• Manage pupil records, attendance, safeguarding, and data accuracy.
• Support Headteacher and school team with administrative tasks.
• Coordinate maintenance, health and safety checks, and resource orders.
• Assist with HR admin, admissions, and financial compliance.
• Serve as first point of contact for parents and carers.

Skills

Administrative experience

Microsoft Office proficiency

Attention to detail

Effective communication

Confidentiality

Collaboration

Child-centred approach

Tools

Microsoft Office Suite

Job description

Join Compass Community as an Education Business Support Officer

Are you a highly organised with a passion for supporting education? Compass Community is seeking a dedicated School Operations Officer to ensure the smooth running of our School’s non-teaching operations. This is a pivotal role, sitting between office staff and senior leadership, where you’ll make a real difference to our staff, pupils, and families.

About The Role

What You’ll Do

• Oversee the day-to-day operations of the school office, ensuring a welcoming and efficient front-of-house service.
• Manage school systems and databases, including pupil records, attendance, and safeguarding.
• Provide comprehensive administrative support to the Headteacher and wider school team.
• Coordinate maintenance, health and safety checks, and resource orders.
• Support statutory data submissions and compliance processes.
• Act as the first point of contact for parents and carers, ensuring timely and professional communication.
• Organise school meetings and events, including agendas and minute-taking.
• Support with HR administration, admissions, and financial compliance.

What We’re Looking For

• Strong administrative experience, ideally in education, social care, or a regulatory setting.
• Excellent working knowledge of Microsoft Office (Excel, Word, Outlook, Teams).
• Highly organised, with outstanding attention to detail and the ability to manage multiple priorities.
• Clear communicator, both written and verbal.
• Discreet, professional, and committed to confidentiality.
• Collaborative, resilient, and motivated by supporting others and improving systems.
• A child-centred outlook, aligned with Compass’ REACH ethos.

What Success Looks Like

• Headteachers feel well-supported and equipped to focus on leadership priorities.
• Administrative systems and trackers are accurate, timely, and accessible.
• Compliance data is proactively monitored and shared to support readiness and governance.
• Operational teams experience smooth and efficient administrative coordination.
• Staff and pupils feel supported by smooth operations, enabling better teaching and learning.

Candidate Profile

Qualifications & Experience

• Strong administrative experience, ideally in a social care, education or regulatory setting.
• Good working knowledge of Microsoft Office tools (Excel, Word, Outlook, Teams).
• Familiarity with compliance processes, audits or data reporting (desirable).

Skills & Attributes

• Highly organised, with excellent attention to detail.
• Clear communicator, both written and verbal.
• Able to manage multiple priorities and deadlines.
• Discreet, professional and committed to confidentiality.
• Motivated by supporting others and improving systems.

Candidate Profile – Behavioural & Cultural Fit

• Resilience and ability to work under pressure in a busy school environment.
• Collaborative approach, working well with teaching staff, parents, and external partners.
• A child-centred outlook, aligned with Compass’ REACH ethos

Why Compass Community?

We exist to create a future of strength and opportunity for every child. Our innovative, therapeutic approach puts children at the centre of everything we do. We’re bold in our ambition: to be the UK’s leading children’s services provider — reaching more children, transforming services, and being the best place to work in the sector.

Our People Live Our REACH Ethos Every Day

Resilient | Educators | Accepting | Child-Centred | Holistic

About You

About Us
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