School Operations & Admin Specialist

Coast and Vale Learning Trust; Paignton; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Generous leave entitlements

Pension scheme

Health & wellbeing tools

Training & development

Job summary

The Special Partnership Trust is seeking an organised school receptionist/administrative assistant to act as the first point of contact for Brunel School. You will provide professional front-desk support, manage communications, and assist with safeguarding, HR induction and IT coordination.

You will help maintain attendance, MIS records, and calendar scheduling, while ensuring GDPR and safeguarding procedures are followed. A positive, proactive approach is essential.

Qualifications

• Excellent customer service and reception skills.
• Strong administrative and data-entry abilities.
• Familiarity with school MIS and safeguarding processes.
• Ability to coordinate meetings and manage permissions.

Responsibilities

• Handle enquiries and coordinate visitors and meetings, delivering excellent customer service.
• Communicate with parents and carers via email and signpost as needed.
• Health and safety administration including logging incidents and assisting with risk assessments.
• Record attendance in line with Safeguarding and Attendance Policy.
• Maintain MIS and pupil/Social Care records.
• Maintain equipment inventory and IT gear records.
• Be the first point of contact for IT issues and track IT tickets.
• Support data analysis and statutory data returns as requested.
• Maintain school calendar and coordinate room bookings.
• Support fire evacuation and emergency communications procedures.
• Assist with website and social media content updates.
• Support GDPR compliance and archiving procedures.
• Support safeguarding compliance and visitor checks.
• Assist HR with inducting new staff.
• Assist teaching teams with admin tasks.
• Coordinate Home to School transport as needed.
• Record safeguarding concerns promptly as per policy.
• Carry out other duties as directed by Operations Manager/Headteacher.

Skills

Customer service

Administrative skills

Data analysis

Office IT skills

Tools

MIS software

IT ticket coordination

Email management

Job description

The Special Partnership Trust is seeking an organised school receptionist/administrative assistant to act as the first point of contact for Brunel School. You will provide professional front-desk support, manage communications, and assist with safeguarding, HR induction and IT coordination.

You will help maintain attendance, MIS records, and calendar scheduling, while ensuring GDPR and safeguarding procedures are followed. A positive, proactive approach is essential.