School Administrator

Coast and Vale Learning Trust; Paignton; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Generous leave entitlements

Pension scheme

Health & wellbeing tools

Training & development

Job summary

The Special Partnership Trust is seeking an organised school receptionist/administrative assistant to act as the first point of contact for Brunel School. You will provide professional front-desk support, manage communications, and assist with safeguarding, HR induction and IT coordination.

You will help maintain attendance, MIS records, and calendar scheduling, while ensuring GDPR and safeguarding procedures are followed. A positive, proactive approach is essential.

Qualifications

• Excellent customer service and reception skills.
• Strong administrative and data-entry abilities.
• Familiarity with school MIS and safeguarding processes.
• Ability to coordinate meetings and manage permissions.

Responsibilities

• Handle enquiries and coordinate visitors and meetings, delivering excellent customer service.
• Communicate with parents and carers via email and signpost as needed.
• Health and safety administration including logging incidents and assisting with risk assessments.
• Record attendance in line with Safeguarding and Attendance Policy.
• Maintain MIS and pupil/Social Care records.
• Maintain equipment inventory and IT gear records.
• Be the first point of contact for IT issues and track IT tickets.
• Support data analysis and statutory data returns as requested.
• Maintain school calendar and coordinate room bookings.
• Support fire evacuation and emergency communications procedures.
• Assist with website and social media content updates.
• Support GDPR compliance and archiving procedures.
• Support safeguarding compliance and visitor checks.
• Assist HR with inducting new staff.
• Assist teaching teams with admin tasks.
• Coordinate Home to School transport as needed.
• Record safeguarding concerns promptly as per policy.
• Carry out other duties as directed by Operations Manager/Headteacher.

Skills

Customer service

Administrative skills

Data analysis

Office IT skills

Tools

MIS software

IT ticket coordination

Email management

Job description

About us:

Brunel School is a specialist provision for learners aged 11 to 16-years-old whose needs cannot be met within a mainstream environment. All students have an Education, Health and Care Plan (EHCP) in relation to their Social, Emotional and Mental Health (SEMH) needs.

The Role:

To act as the first point of contact for the school in person and by telephone, welcoming visitors in a professional and hospitable manner. Providing key administrative and operational support to meet the needs of the school. Reporting to the Operations Manager.

Key Responsibilities:

• Efficiently handle enquiries and coordinate visitors and meetings, providing exceptional customer service and reception administration.


• Handle communications with parents and carers efficiently, including monitoring the school email account and signposting where required.


• Health and Safety administration, including logging and reporting incidents, support with COSHH assessments, supporting risk assessments and maintaining the school vehicle.


• Lead the recording of attendance in line with the school's Safeguarding and Attendance Policy.


• Maintain the school's Management Information System, including updating pupil records and Social Care Status, etc.


• Maintain and record changes to the school's equipment inventory, including keys, radios and IT equipment.


• Be the first point of contact for IT-related concerns raised by staff and coordinate and track support tickets for our IT support team as needed.


• Support with data analysis and statutory data returns as requested.


• Maintain the school's calendar for events and coordinate rooms for meetings.


• To maintain a key role in the school’s fire evacuation and emergency communication procedures.


• To support the Operations Manager to maintain the school website and social media communications, creating engaging content for all stakeholders.


• To support GDPR compliance, including assisting with archiving procedures.


• To support Safeguarding compliance, including but not limited to, signing-in and identification of visitors, ensuring Letters of Assurance are obtained from third parties, and staff driving licences are checked annually.


• To support HR teams to induct new staff members.


• Support Teaching teams with administrative tasks, such as printing and resourcing, as requested.


• Liaise with Home to School transport services as needed.


• To have a commitment to safeguarding and record any safeguarding concerns promptly in line with the school's Safeguarding policies and procedures.


• To carry out other duties as directed by the Operations Manager and Headteacher as requested.

Our Total Reward Offer:

The Special Partnership Trust recognises the importance of developing a properly implemented People Strategy to underpin the overall strategic aims of the Trust.

Our People Strategy is designed to help us attract prospective high calibre candidates, as well as drive engagement, productivity and retention of our high performing and high potential employees. It reflects our belief in putting our people first. This does not mean putting our learners second. It is based on the philosophy that if we create a positive and rewarding work environment, if our staff feel motivated, well managed and well supported, they in turn will provide the best possible outcome for our learners.

We recognise that our total reward offer, has got to consist of more than just money. We seek to provide our staff with a diverse range of benefits that support their day to day needs both at work and outside of work. These include generous leave entitlements and pension scheme as well as access to health/wellbeing tools, training & development, career pathways and opportunities to ensure they feel valued.

Please visit the Special Partnership website, www.specialpartnership.org for further information about our Trust, or to learn more about our People Strategy and Benefits.

Safeguarding:

The Special Partnership Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All offers of employment are subject to the satisfactory completion of checks and references, including an Enhanced Disclosure and Barring Service (DBS) check. In accordance with guidance in Keeping Children Safe in Education; the Trust will undertake an online search of all shortlisted candidates.