School Office Manager

North Bend STEM Academy; Scunthorpe; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Retirement contributions

Life insurance

Voluntary life insurance

Discounted childcare

Job summary

North Bend STEM Academy in Cincinnati, Ohio is seeking a friendly, energetic School Office Manager to run the front office, maintain accurate student records, and support daily operations in a fast-paced, project-based school.

You will collaborate with the Principal, manage communications, assist with enrollment, and ensure FERPA compliance while upholding a welcoming environment and professional standards.

Qualifications

• Associate’s degree; Bachelor’s degree preferred.
• Minimum two years’ office management experience.
• High proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Ability to learn new computer programs.
• Strong written and verbal communication.
• Excellent organization and time management.
• Ability to work independently and in a team.
• Professional, punctual and self-motivated.
• Ability to handle confidential information.
• Experience in an educational setting preferred.

Responsibilities

• Work with school leadership to meet goals, create a welcoming and team‑oriented atmosphere, and build an open and honest culture in line with company values.
• Manage school‑wide phone, email, and in‑person communications including: answer phones, greet visitors, implement registration and visiting procedures, distribute newsletters and surveys, assist with events, maintain a welcoming environment.
• Support enrollment goals and retention: participate in information sessions, produce welcome packets, conduct tours, input data, obtain records for new students.
• Ensure compliance with FERPA and maintain student records and transcripts; complete truancy and withdrawal procedures.
• Perform administrative tasks: prepare reports, filing, mail handling, coordinate meetings and events, maintain calendars and inventory, log equipment issues.
• Maintain transportation logs and coordinate with transportation officer and vendors.
• Coordinate meal counts and monthly menus.

Skills

Office management

Customer service

Communication skills

Organization

Time management

Confidentiality

Independent work

Education

Associate’s degree

Bachelor’s degree preferred

Tools

Microsoft Office

Excel

Word

Outlook

PowerPoint

Job description

About the Team

ACCEL Schools is seeking a friendly, energetic and ethical School Office Manager to manage all office functions and act as the first point of contact for students, parents and the general public interested at North Bend STEM Academy in Cincinnati, Ohio.

Be part of the difference at North Bend STEM Academy! Serving students in grades K–5, our school is a premier destination for hands‑on, project‑based learning in Cincinnati. We utilize the nationally recognized Project Lead The Way (PLTW) curriculum to inspire young innovators, alongside a “double dose” of daily instruction in English Language Arts and Math to ensure academic mastery. At North Bend, we pair a rigorous STEM focus with a warm, structured environment that nurtures curiosity and prepares students for the high‑demand careers of the future. North Bend STEM Academy is part of ACCEL Schools, an established network of public charter schools serving K‑12 students throughout the United States since 2014.

About the Opportunity:

The School Office Manager reports to and works collaboratively with the Principal to receive inquiries about the school, maintain accurate student records, assist with human resource needs, and fulfill all clerical needs. All duties are carried out in full compliance with Federal Educational Records Privacy Act (FERPA) regulations.

The School Office Manager will:

• Work with school leadership to meet goals, create a welcoming and team‑oriented atmosphere, and build an open and honest culture in line with company values.

• Manage school‑wide phone, email, and in‑person communications including:

  • Answer phones
  • Greet/direct visitors and students arriving at the office
  • Implement registration, badging and visiting procedures for parents and guests
  • Help create and distribute school newsletters, surveys, and other notifications
  • Assist with school events such as Parent Orientation, Open House, school outings, and field trips
  • Ensure a clean and welcoming environment is maintained

• Support student enrollment goal and retention processes including:

  • Participate in information sessions
  • Produce welcome packets and mailers
  • Conduct tours and student/parent orientations
  • Input student and staff data into the appropriate systems
  • Request and obtain records for newly enrolled students

• Achieve compliance with all federal, state, local and school student record‑keeping requirements such as to:

  • Ensure 100% on‑time and complete daily attendance submissions
  • Complete all required steps of the truancy process
  • Process student withdrawals
  • Prepare and maintain transcripts
  • Fulfill records requests within policy guidelines
  • Establish and maintain student cumulative files and other records securely and confidentially per federal, state and local regulations
  • Participate in annual student record audits

• Perform administrative support functions such as:

  • Preparing reports
  • Filing
  • Processing incoming and outgoing mail and packages
  • Coordinating meetings and events
  • Maintaining calendars
  • Maintain appropriate levels of office supplies and other material inventory
  • Log and report issues pertaining to office equipment, technology, custodial, and facilities

• Maintain up‑to‑date transportation logs and coordinate with transportation officer and vendor as needed

• Maintain meal count lists and communicate monthly food calendars

• Ensure timely and accurate completion of human resource processes including:

  • I‑9 verification for new hires
  • Weekly time & attendance submissions for 100% of staff
  • Offboarding

• Actively participate in school staff meetings, committee meetings and professional development events

• Perform other duties as assigned

About You:

• Associate’s degree: Bachelor’s degree preferred
• Minimum two (2) years’ office management experience
• High proficiency in Microsoft Office products (Excel, Word, Outlook, PowerPoint)
• Experience learning and mastering new computer programs
• High quality written and verbal communication skills
• Excellent organization and time management skills
• Ability to work independently and contribute to a team
• Professional, punctual and self‑motivated
• Understanding and ability to manage confidential information
• Ability to lift 25 lbs.
• Ability to pass federal and state criminal background checks (FBI/BCI)
• Experience working in an education setting preferred

About Us

“We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder

ACCEL Schools is a network of 80+ high‑performing, public charter schools serving PK‑12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career‑technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under‑resourced communities.

We offer the following benefits:

Compensation

The annual starting salary for this position is $43,888. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Life benefits – time & peace of mind

• Paid time off
• Retirement contributions
• Optional Basic Life and AD&D insurance
• Voluntary life insurance (employee, spouse, child)
• Discounted childcare at Early Learning Academies locations

Health benefits – stay well & thrive

• Medical, dental, and vision insurance
• Employee Assistance Program
• Voluntary short‑term disability insurance
• Voluntary long‑term disability insurance

Career benefits – keep growing

• Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals

EQUAL EMPLOYMENT OPPORTUNITY

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.