School Office Administrator: Front Desk & Admin Support

Governing Body; Killingworth Village; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Governing Body of Grasmere Academy is seeking an experienced Office Administrator to join our school team. You will provide clerical, administrative and financial support to the school and work closely with the School Company Secretary.

You will be the first point of contact for pupils, parents, carers, staff and visitors, ensuring the reception operates efficiently and professionally. Key duties include welcoming visitors, managing the reception, maintaining records, supporting attendance

Qualifications

• Previous experience in an administrative or reception-based role.
• Excellent communication and interpersonal skills.
• Good organisational skills and the ability to prioritise workload.
• Good IT skills and confidence using Microsoft Office and school administration systems.
• The ability to work calmly and professionally in a busy school environment.
• A high level of confidentiality and attention to detail.
• A friendly, approachable and professional manner.
• An understanding of the importance of safeguarding when working in a school environment.

Responsibilities

• Welcoming and assisting visitors, parents, pupils and staff in a friendly and professional manner.
• Managing the school reception and responding to telephone calls, emails and general enquiries.
• Maintaining accurate records and completing a range of administrative tasks.
• Supporting attendance and pupil administration.
• Processing correspondence and maintaining confidential information appropriately.
• Liaising with parents, carers, staff and external agencies when required.
• Supporting the Headteacher and wider school team with general administration.
• Following school procedures relating to safeguarding, confidentiality, health and safety and visitor management.
• Providing a professional and welcoming front-of-house service at all times.

Skills

Communication skills

Organisational skills

IT skills

Confidentiality

Interpersonal skills

Professionalism

Tools

Microsoft Office

School administration systems

Job description

The Governing Body of Grasmere Academy is seeking an experienced Office Administrator to join our school team. You will provide clerical, administrative and financial support to the school and work closely with the School Company Secretary.

You will be the first point of contact for pupils, parents, carers, staff and visitors, ensuring the reception operates efficiently and professionally. Key duties include welcoming visitors, managing the reception, maintaining records, supporting attendance