School Office Administrator — Calm, Efficient Operations

Marchant Recruitment; Birmingham; On-site; GBP 21,000 - 26,000; Full time

Job summary

Marchant Recruitment is assisting a Birmingham secondary school in recruiting a School Administrator. The role focuses on supporting daily school operations for staff, students, parents and senior leaders.

You will manage inquiries and maintain student records ensuring smooth running of the office. This full-time, on-site post requires strong organisational skills, attention to detail and a professional manner.

Qualifications

• Previous administration experience, preferably in a school setting.
• Excellent organisational and time-management skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and digital systems.
• Ability to multitask and remain calm under pressure.
• High attention to detail and accuracy.
• Professional, approachable and personable manner.
• Commitment to safeguarding and confidentiality.

Responsibilities

• Serve as the first point of contact for parents, visitors and external agencies.
• Manage telephone, email and face-to-face enquiries professionally.
• Maintain accurate student records on the school MIS (Arbor/SIMS).
• Support attendance processes and safeguarding documentation.
• Coordinate meetings, room bookings and SLT diaries.
• Produce reports, letters and communications for senior leaders.
• Assist with admissions paperwork and transition documentation.
• Support school events, open evenings and parents' evenings.
• Maintain filing systems and ensure GDPR compliance.
• Handle confidential information with discretion and professionalism.

Skills

Organisational skills

Communication

Multitasking

Attention to detail

Discretion & confidentiality

Tools

Microsoft Office

Job description

Marchant Recruitment is assisting a Birmingham secondary school in recruiting a School Administrator. The role focuses on supporting daily school operations for staff, students, parents and senior leaders.

You will manage inquiries and maintain student records ensuring smooth running of the office. This full-time, on-site post requires strong organisational skills, attention to detail and a professional manner.