School Nurse Admin Assistant

South Warwickshire University NHS Foundation Trust; Coventry; Hybrid; GBP 21,000 - 24,000; Full time

Job summary

South Warwickshire University NHS Foundation Trust is inviting applications for a School Nurse Admin Assistant to support the school health team. You will provide clerical and administrative duties, maintain records, and assist in data collection while promoting interagency collaboration with educational staff.

The role requires excellent organisational and communication skills, ability to work with confidentiality, and flexibility to cover school hours within 8am–6pm.

Qualifications

• Level 2 NVQ in IT, or equivalent experience.
• GCSEs in Maths and English (A–D) or equivalent.
• Basic computer skills including Word, Publisher and Excel.
• Willingness to undertake training.

Responsibilities

• Provide clerical and administration support to the school health team.
• Prepare and manage letters, reports and scanning of documents.
• Answer telephone calls and respond to enquiries from clients and professionals.
• Order stationery and support data collection for audits.
• Support Online Health Questionnaires administration.
• Maintain confidentiality and accurate records per trust guidelines.
• Participate in team meetings and supervision as required.

Skills

Time management

Prioritising

Communication

Teamwork

confidentiality

Dealing with diverse stakeholders

Education

Level 2 IT (NVQ) or equivalent

GCSE Maths and English (A–D)

Basic computer skills (Word, Publisher, Excel)

Tools

Microsoft Word

Publisher

Excel

Job description

South Warwickshire University NHS Foundation Trust

School Nurse Admin Assistant

The closing date is 17 November 2026

We are looking for an enthusiastic person to join our dynamic and passionate school nursing team.

You will need excellent organisational and personal skills, be an excellent communicator who can actively promote interagency working between other professionals and educational staff.

Main duties of the job

The post holder will be an active member of the School Health Team working with others to promote positive outcomes for children and young people. The post holder's main duties will include supporting the school nursing team with administrative and clerical duties.

About us

Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Our values can be summed up in one sentence. We are 'Trusted to provide safe, inclusive, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

Job responsibilities

Provide clerical and administration support to the school health team, this includes excel reports, scanning documents, letters, answering and responding appropriately to telephone calls from the public and other professionals.

Order stationery as and when required

support the delivery of the National Child Measurement Programme by going into schools and measuring the reception and year 6 children following policies and guidance

Respond appropriately to general enquiries from clients and refer when necessary to the School Nurse.

Support the team to collect data for audit and evaluations purposes.

Support the team with administration of the Online Health Questionnaires.

Recognise if children are in need of protection and report concerns to the School Nurse in line with Coventry Safeguarding Children Board policy and procedures

Maintain regular contact with education staff to establish good relationships between the services.

Knowledge skills and experience required:

Maintain accurate records at all times as per trust guidelines.

Ensure that confidentiality is upheld at all times, as per trust guidelines.

Attend the Trust statutory and mandatory training programme specific to the role ensuring that training completed follows the essential skills policy including regular appraisal.

Participate in/access group or team clinical supervision.

Participate in and contribute to team/locality meetings to keep up to date with trust information.

Measurable Result areas:

Meet time scales that are set for each intervention.

Participate in Trust improvement programmes as required to improve service delivery, e.g. Productive Community Services.

Communications and Working Relationships:

Able to work as part of the team

Undertake delegated tasks, feedback to school nurse to initiate actions

Support the induction of new staff in the school nursing team.

Person Specification

Qualifications

• Level 2 NVQ in IT, or equivalent experience.
• GCSE A - D level/level 4 to 9 Maths and English or equivalent
• Must have basic computer skills knowledge e.g. Microsoft word, Publisher, excel.
• Must have a willingness and commitment to undertake training.

Experience

• Experience of working in teams
• Have an awareness of health promotion issues that affect children.
• Must be able to problem solve
• Experience of working with children or young people.
• Experience of System one/ electronic patient records.

Skills

• Must be able to demonstrate sound personal management skills - time management, prioritising and planning appointments with schools.
• Must demonstrate a good standard of communication skills, including with other departments/agencies
• Must have an understanding of Child Protection principles
• Must have an understanding of the need for confidentiality
• Must be committed to principles of Equal Opportunity
• Ability to work with minimal supervision

Personal Qualities

• Ability to remain calm and focused under pressurised situations
• Demonstrates compassion and empathy
• Self-motivated and can motivate and inspire others
• Embraces innovation and creativity
• Professional presentation and communication style
• Able to communicate effectively with service users, including where there may be barriers to understanding

Other job requirements

• Have access to independent means of transport
• Must be a non-smoker during working hours
• Must be legally entitled to work in this country
• Must be able to work between 8am - 6pm
• All our staff will have a work base. The Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. Occasionally travel around the Solihull borough and Warwickshire and into your base will be required so access to your own transport would be helpful.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

South Warwickshire University NHS Foundation Trust