School ICT Technician - Network & Tech Support

Star Academies; Birmingham; On-site; GBP 18,000 - 27,000; Full time

Job summary

Starbank Primary, part of Star Academies in Birmingham, is seeking an enthusiastic ICT/Business Support Technician to help deliver a safe, productive learning environment for pupils.

You will troubleshoot software and hardware, manage the school ICT network, procure, install and manage educational and office software and hardware, and work closely with pupils, teachers and the Star community. This role requires strong organisational skills and a commitment to safeguarding.

Qualifications

• 5 GCSEs including English and Maths at grade 9-4/A*- C.
• Experience of trouble‑shooting software and hardware issues in a timely manner.
• Experience of managing an ICT network effectively.
• The ability to procure, install and manage educational and office software.
• The ability to procure, install and manage educational and office hardware.

Responsibilities

• Provide an exceptional business support service to pupils, teachers and wider stakeholders.
• Support an outstanding learning environment through efficient administrative tasks.
• Ensure reliable ICT services across Starbank sites.

Skills

Troubleshooting software

Troubleshooting hardware

ICT network management

Procurement of software/hardware

Education

5 GCSEs including English and Maths at grade 9-4/A*- C

Job description

Starbank Primary, part of Star Academies in Birmingham, is seeking an enthusiastic ICT/Business Support Technician to help deliver a safe, productive learning environment for pupils.

You will troubleshoot software and hardware, manage the school ICT network, procure, install and manage educational and office software and hardware, and work closely with pupils, teachers and the Star community. This role requires strong organisational skills and a commitment to safeguarding.