School ICT Technician

Outwood; Ripon; Sur place; GBP 28 000 - 29 000; Plein temps

Avantages offerts par ce poste

Pay & Pension

CPD opportunities

Flexible leave

On-site parking

Employee assistance programme

Résumé du poste

Outwood Academy Ripon is seeking an ICT Technician to deliver first-line ICT support for staff and students. You will manage the helpdesk workloads, maintain ICT rooms, and assist with software installation and software deployments. The role requires practical IT experience in a school environment and familiarity with Active Directory and network concepts.

The position offers a competitive salary, 37-hour week, and the chance to contribute to a high-achieving academy with strong Ofsted ratings.

Qualifications

• Experience in IT support role.
• Practical experience with Active Directory and user account management.
• Good understanding of current software operating systems.
• Knowledge of network protocols and VLANs.
• Exposure to automated OS and software deployment techniques.

Responsabilités

• Provide professional first-line ICT support to staff and students via the helpdesk.
• Maintain ICT rooms and equipment, and support department systems.
• Assist in installing and configuring software, update inventories, and evaluate software.

Connaissances

Active Directory

Network protocols

VLANs

Software deployment

IT support

Description du poste

Job Description

Role: ICT Technician

Academy: Outwood Academy Ripon

Start Date: ASAP

Salary (Actual Salary): £28,153 to £29,071 p.a

Working Pattern: 37 Hours Per Week, Monday to Friday , Full Time

Are you passionate about technology and dedicated to ensuring seamless digital operations across an academy? Do you thrive on managing support issues and maintaining complex systems to facilitate high-quality teaching and learning? This role is essential in providing high quality and professional ICT support to all staff and students within the Academy.

Welcome from the Principal

Thank you for your interest in the vacancy at Outwood Academy Ripon.

We are proud that Outwood Academy Ripon is rated Good with Outstanding features by Ofsted. We are an 11-16 academy based in the cathedral city of Ripon, near the UNESCO World Heritage Site encompassing the magnificent Studley Royal Deer Park, including the well-preserved Cistercian Fountains Abbey. Our success is one of the most impressive in North Yorkshire, and we have been recognised for our consistently excellent outcomes in progress and attainment.

Judged as Good with Outstanding features by Ofsted in 2024, the inspection stated that "Pupils are supported by caring staff who know them well", "Pupils know that learning is important and apply themselves diligently to their work" and noted that "the relationships between staff and students are very strong and behaviour around the academy is of a high standard".

We aim to promote the highest standards of academic achievement through inspiring teaching and learning, with a curriculum designed to stretch and enrich our students' experience. Our success speaks for itself as we are above the national average for the number of students achieving at a Grade 5 or above in English & Maths GCSEs, and we have won numerous awards as a school including the Carnegie Mental Health Silver Award, Anti-Bullying Alliance Bronze Award and being accredited with the prestigious IQM Centre of Excellence status, which highlights that inclusion at all levels is of paramount importance to us.

Put simply, we take pride in serving the local community, ensuring everyone has a right to learn.

If you have any questions or would like to visit the school, please contact Vinutha Chandrashekar, HR Assistant - [e-mail]

Responsibilities

The technician provides professional first-line ICT support to staff and students, managing allocated workloads via the helpdesk system. Key duties involve assisting with the maintenance of all ICT rooms and equipment, and providing general technical support for the department.

Responsibilities include the commissioning, testing, maintenance, and repair of electronic and computer systems, associated peripherals, and AV equipment, ensuring compliance with health and safety legislation. They also assist in installing and configuring software under direction, updating inventories, and evaluating new and existing software.

Qualifications

Candidates should possess experience working in an IT support role. Practical experience with Active Directory and user account management is required, along with a good understanding of current software operating systems. Knowledge of network protocols and VLANs, and exposure to automated OS and software deployment techniques are essential.

Desirable experience includes anti-virus solutions, connecting mobile devices to centralized services, or working in a school environment. Essential skills include effective communication, respecting confidentiality/security, and demonstrating excellent time management. Candidates must be willing and able to enhance their qualifications.

About Us

Outwood Grange Academies Trust (OGAT) places staff development at the heart of its strategy to deliver excellence, aiming to recruit, develop, and retain the best staff through the Outwood Institute of Education (OIE).

What will we do for you?

We offer a supportive package focusing on professional advancement, secure benefits, and work-life balance:

• Secure Pay & Pension: Competitive salary, automatic pay progression, and enrolment in the Local Government Pension Scheme.
• Training & Progression: Access to diverse CPD opportunities, including apprenticeships and vocational qualifications.
• Flexibility & Leave: Flexible family policies, enhanced occupational benefits (with no qualifying period), and 25 days holiday, plus bank holidays for non-term time staff. (Holiday for part-time staff is calculated on a pro-rata basis)
• Wellbeing & Perks: Dedicated mental well-being strategy, free on-site parking, employee discounts, and access to a comprehensive Employee Assistance Programme.

Please note, we reserve the right to close advertisements early, either on the advertised closing date, or sooner if required.

Outwood Grange Academies Trust is committed to safeguarding and promoting the welfare of children. All appointments are made in accordance with safer recruitment practices and the statutory guidance in Keeping Children Safe in Education. Online checks will be carried out on all shortlisted candidates, and all appointments are subject to an enhanced DBS check, satisfactory references and checks regarding suitability to work with children.