Schemes Development Manager

Benefact Group; South Ockendon; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

28 days annual leave

Birthday off

Group Personal Pension

Bonus scheme

Holiday buy scheme

Health and wellbeing benefits

Life assurance

Enhanced sick pay

Parental leave

Study support and funding

Volunteer time off

Job summary

The Schemes Development Manager role at SEIB Insurance Brokers, part of Benefact Group, is based in South Ockendon and focuses on shaping new scheme propositions, enhancing products, and driving the growth of our 24/7 e-trade platforms. You’ll leverage underwriting expertise across diverse specialist insurance sectors and provide governance and documentation support.

Join a collaborative culture with competitive benefits, development opportunities, and a commitment to charity.

Qualifications

• Experience in consumer or commercial insurance, ideally in a broker environment, with solid technical underwriting knowledge.
• Confident building relationships over the phone and delivering an excellent client experience.
• Understanding of FCA requirements including ICOBS, PROD and Consumer Duty.
• Comfortable working with data and MI to spot trends and opportunities.
• Strong communicator able to build effective relationships with insurers and internal teams, supported by technical credibility.

Responsibilities

• Shape new scheme propositions and enhance existing products for digital trading capability.
• Oversee scheme performance and maintain high-quality documentation such as underwriting guides, binding authorities, and policy wordings.
• Support renewal discussions, performance reporting, and action tracking with insurer partners.
• Interpret scheme performance data and contribute to governance, audits, and delegated authority controls.
• Collaborate with internal teams and deputise for the Schemes Manager when required.

Skills

Underwriting expertise

Relationship building

Data/MI analysis

FCA/Regulatory knowledge

Stakeholder communication

Job description

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: South Ockendon

About The Role

SEIB Insurance Brokers, who are proudly part of Benefact Group, are looking for a Schemes Development Manager to join our South Ockendon office. This Schemes Development Manager role is ideal for someone with a strong underwriting background who can bring technical insight to the development, enhancement, and governance of specialist schemes. Working closely with the Schemes Manager, you’ll help shape new propositions, refine existing products, and drive the continued expansion of our digital trading capability. You’ll play a key part in identifying complementary products, exploring potential scheme acquisitions, and supporting the growth of 24/7 e‑trade platforms. Your underwriting experience will be essential in ensuring scheme integrity, maintaining robust documentation, and supporting performance reviews and product governance. This is a hands‑on, commercially focused role spanning diverse specialist insurance sectors, including charities, equestrian, funeral services, motor trade, private hire, and property owners.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

What you'll be doing

• Scheme Growth & Development - Use your underwriting expertise to shape new scheme propositions, enhance existing products, and support the expansion of digital e‑trade capability, ensuring propositions are technically sound and commercially viable.
• Portfolio Oversight - Apply underwriting judgement to scheme reviews, performance monitoring, and product updates, while maintaining high‑quality documentation such as underwriting guides, binding authorities, and policy wordings.
• Insurer Relationship Management - Leverage your technical background to support renewal discussions, performance reporting, and action tracking, helping maintain strong and sustainable insurer capacity partnerships.
• Data, MI & Governance - Interpret scheme performance data, contribute to governance processes, support audits, and ensure delegated authority controls remain robust.
• Collaboration & Leadership - Work closely with internal teams to provide underwriting‑led guidance on scheme products, contribute to training and communication, and act as deputy to the Schemes Manager when required.

What you'll need to have

• Experience in consumer or commercial insurance, ideally in a broker environment, with solid technical underwriting knowledge
• Confident building relationships over the phone and delivering an excellent client experience.
• Understanding of FCA requirements including ICOBS, PROD and Consumer Duty.
• Comfortable working with data and MI to spot trends and opportunities.
• Strong communicator able to build effective relationships with insurers and internal teams, supported by technical credibility.

What makes you stand out

• Chartered Insurance Institute Certificate (or actively working towards it)

What we offer

• A competitive salary - let's discuss it
• 28 days annual leave plus bank holidays
• Your birthday off
• Group Personal Pension
• Bonus scheme
• A holiday buy scheme
• An array of health and wellbeing benefits, company cash plan, income protection and life assurance
• Enhanced sick pay and parental leave
• Support and funding toward study and professional qualifications
• Paid time off for volunteering

We welcome applications from everyone.

About Us

South Essex Insurance Brokers (SEIB) have provided specialist cover to suit a vast array of sectors for more than 60 years, from horse insurance to private hire insurance to funeral directors insurance and more. Our reputation is crafted from significant experience and expert knowledge.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

• Directory of Social Change’s UK Guides to Company Giving 2017-26

“As a specialist insurance broker designing and managing bespoke delegated authority schemes for niche customer groups, we offer a uniquely varied and fast-paced environment where no two days are the same – an opportunity to work at the heart of underwriting, insurer relationships and scheme performance, taking real ownership in a role that is both intellectually challenging and genuinely rewarding.”