Scheduling Coordinator

Denise La Grassa; Prudhoe; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a Scheduling Coordinator to join their expanding team in Prudhoe. This full-time, permanent role requires an organized and proactive individual with excellent communication skills, able to manage appointments, and maintain customer relations while working independently in a fast-paced environment. Benefits include a competitive salary, health and wellbeing program, and ongoing training opportunities.

Benefits

Competitive starting salary

Permanent job from day 1

No weekends!

Commission Pay

Cycle to work scheme

Health & Wellbeing programme

On-site parking

Ongoing training and development opportunities

Qualifications

• Excellent organization and planning skills.
• Confident communicator with a professional phone manner.
• Strong IT skills: Microsoft Office is essential.

Responsibilities

• Manage diary and coordinate customer visits.
• Raise jobs in SAP and manage repair jobs from start to finish.
• Attend weekly planning meetings and support admin tasks.

Skills

Organization

Planning

Communication

Customer Service

IT Skills

Tools

Microsoft Office

SAP

Protean

Job description

Rewards and Benefits on Offer;

• Competitive starting salary
• Permanent job from day 1
• No weekends!
• Commission Pay
• Cycle to work scheme
• Health & Wellbeing programme
• On-site parking
• Ongoing training and development opportunities

The Company You'll be Working For;

MTrec Commercial is supporting our industry-leading client in their search for a Scheduling Coordinator to join their expanding team on a full-time, permanent basis. Are you an organized, proactive, and customer-focused individual who thrives in a fast-paced environment, can work independently to keep processes running smoothly, and has an interest in logistics? If so, this could be the role for you! If you possess the skills listed below, please apply for an immediate response.

The Job You'll be Doing;

• Diary management and coordination
• Book customer visits for maintenance and repairs
• Liaise with customers to schedule and confirm appointments
• Raise jobs in SAP and scheduling systems
• Quote parts/labour and manage repair jobs from start to finish
• Track warranty claims and maintain calibration/tool registers
• Keep vehicle records, safety cards, and inductions up to date
• Attend weekly planning meetings and support admin tasks

About You;

• Excellent organization and planning skills
• Ability to prioritize under pressure and meet tight deadlines
• Confident communicator with a professional phone manner
• Customer-first mindset and a helpful, can-do attitude
• Strong IT skills: Microsoft Office is essential; SAP/Protean is a plus
• Team player who also works well independently