Scheduling Analyst

Sciensus; Burton upon Trent; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days leave + bank holidays

Yearly pay reviews

Life Assurance

Annual company event

Refer a friend scheme

Pension scheme

Private medical (BUPA)

Salary sacrifice schemes

Discount & cashback portal

Training opportunities

Well-being initiatives

Paid volunteer day

Job summary

Sciensus is seeking a Scheduling Analyst to translate patient demand forecasts into detailed resource schedules and ensure the right people are available at the right times. This role sits in the Patient Services Team and offers hybrid working with a permanent contract.

The ideal candidate will have expertise in workforce planning or scheduling, strong Excel skills, and the ability to influence stakeholders to align plans with operational demand and patient needs.

Qualifications

• Experience in workforce planning, scheduling or similar analytical role.
• Strong Excel skills to manipulate and analyse workforce data.
• Excellent attention to detail and accuracy.
• Strong communication and influencing skills with the confidence to engage stakeholders at all levels.
• Ability to analyse data, identify trends, and make evidence-based decisions.
• Strong organisational skills with the ability to manage competing priorities.
• A proactive and solutions-focused approach to problem solving.

Responsibilities

• Translate patient demand forecasts into detailed workforce schedules.
• Ensure the right people are available at the right times.
• Collaborate with operational stakeholders to align plans with demand.
• Use data to drive decisions impacting patient experience and service performance.
• Challenge and influence stakeholders to improve workforce plans.
• Support development in resource planning and operational analytics.

Skills

Workforce planning

Scheduling

Resource planning

Excel skills

Attention to detail

Stakeholder engagement

Data analysis

Prioritization

Tools

Excel

Job description

Burton on Trent, Staffordshire, United Kingdom

Our mission at Sciensus is simple: to give patients control of their health through knowledge, choice, convenience and connection. To help us be successful in our mission we are looking for a Scheduling Analyst to join our Patient Services Team. 40 hours per week / Hybrid / Perm Contract

As a Scheduling Analyst, you'll translate patient demand forecasts into detailed resource schedules, ensuring the right people are available at the right time to deliver exceptional patient support

This is an great opportunity for a highly analytical individual who enjoys solving complex workforce planning challenges, working with operational stakeholders, and using data to drive decisions that directly impact patient experience and service performance

This role requires a highly analytical approach and the ability to confidently challenge, influence and collaborate with stakeholders to ensure workforce plans are aligned to operational demand and patient needs. Previous experience within scheduling, workforce planning or resource planning environments would be advantageous.

• Opportunity to play a key role in shaping workforce planning within a growing healthcare organisation.
• Exposure to senior operational stakeholders and strategic decision-making.
• Development opportunities within Resource Planning, Workforce Management, and Operational Analytics.
• The chance to directly influence service performance and patient experience.
• A collaborative and supportive working environment focused on continuous improvement and innovation.

What’s required to be successful?

We're looking for someone who has:

• Experience in workforce planning, scheduling, resource planning, or a similar analytical role.
• Strong Excel skills, including the ability to manipulate and analyse workforce data.
• Excellent attention to detail and accuracy.
• Strong communication and influencing skills with the confidence to engage stakeholders at all levels.
• Ability to analyse data, identify trends, and make evidence-based decisions.
• Strong organisational skills with the ability to manage competing priorities.
• A proactive and solutions-focused approach to problem solving.

Why work for Sciensus?

Sciensus is a leading European life sciences organisation with over 30 years of experience, helping over 240,000 patients a year gain access to beneficial treatments and life-changing medicines.

We empower patients with digital tools to take control of their treatments, report on symptoms, quality of life, and access support through their care journey. We blend this with personalised support services from our team of over 700 registered clinical staff.

Every colleague at Sciensus contributes to improving the patient experience. Whether you're supporting operations behind the scenes or delivering care directly to patients, your work makes a real difference.

What we offer our people?

We work hard to make sure colleagues feel motivated, developed, and recognised for the great work they do.

This role offers a salary from £30,000 alongside a comprehensive benefits package, including:

• 25 days annual leave + bank holidays
• Yearly pay reviews.
• Life Assurance
• Annual company event.
• Refer a friend scheme.
• Contribution based pension scheme.
• Access to BUPA private medical (Subject to grade or length of service)
• Salary sacrifice schemes (Electric vehicle/Bike to work/Tech)
• Discount & cashback portal.
• Internal & External training opportunities
• Access to various well-being initiatives
• Paid volunteer day

At Sciensus, our values shape who we are, what we stand for and how we work every day. We're Passionate about Patients, putting patient care and experience at the heart of every decision we make. We're Ambitious to be the Best, continuously learning, improving and innovating to deliver exceptional outcomes. And we believe Together, We Win, building trusted relationships, embracing diverse perspectives and achieving more through collaboration.

What happens next?

• Advert Closing Date – Wednesday 9th November (or until a suitable about of applications are received)
• Process – Initial screening call with the talent team before face-to-face interviews
• Start date - TBC