Scheduler/Planner

We Are Zenith; North East; On-site; GBP 25,000 - 31,000; Full time

Job summary

Zenith invites an experienced Scheduler to join their team in County Durham. You will coordinate schedules and resources for HVAC projects, ensuring efficient operations and high service delivery.

You will manage engineer schedules, handle inquiries, input data into CAFM, and maintain detailed records and timelines. Strong organisational and communication skills are essential to collaborate with clients and stakeholders.

Qualifications

• Proven experience in scheduling or project management.
• Familiarity with SAP or similar project management software.
• Strong understanding of supply chain processes.
• Excellent organisational skills.
• Effective communication with team members and stakeholders.

Responsibilities

• Coordinate schedules for all engineers travelling to and from jobs.
• Answer queries via phone, email, CRM, and schedule appointments; input data into CAFM system.
• Maintain all records: job details, appointments, statuses, times and costs; raise jobs and sub-contractor works.
• Build strong relationships with clients and tenants.
• Ensure timely and accurate data entry and reporting.

Skills

Scheduling

Project management

Stakeholder communication

Organisational skills

Tools

SAP

Job description

Zenith are looking to recruit an experienced Scheduler to join their clients dynamic team in County Durham. In this role, you will be responsible for coordinating schedules and resources to ensure efficient operations within our HVAC projects. Your contributions will be vital in maintaining our high standards of service delivery.

Responsibilities

• Being responsible for effectively managing the schedules for all engineers travelling to and from jobs.
• Answering phone queries, emails, CRM cases, Scheduling and confirming appointments, and inputting data into the CAFM system
• Maintaining all tasks, including raising jobs, requisitions, follow-on works, and sub-contractor works; ensure all records are always kept up to date including job details, appointments, job statuses, relevant time & dates, costs
• Building up strong personal relationships with clients & tenants.

Requirements

• Proven experience in scheduling or project management, preferably within the HVAC or construction industry.
• Familiarity with SAP or similar project management software is a plus.
• Strong understanding of supply chain processes and logistics.
• Excellent organisational skills with the ability to manage multiple tasks simultaneously.
• Effective communication skills for collaboration with team members and stakeholders.

Working hours: 8:00am - 16:30pm (30 mins lunch) & 8:30am - 17:00pm (30 mins lunch) on alternating weeks

Salary: 27,810pa