Scheduler/Coordinator

Rise Technical Recruitment Limited; Milton Keynes; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

An established industry player is seeking a Scheduler/Coordinator to join their dynamic team in Milton Keynes. This role offers a fantastic opportunity to work in a stable environment with a focus on training and development. You will be responsible for coordinating engineers, managing customer interactions, and ensuring efficient scheduling. The company promotes a hybrid working model post-probation, allowing for a flexible work-life balance. If you have strong communication skills and experience in scheduling, this role could be the perfect fit for you!

Benefits

Hybrid Working

Training

33 Days Holiday

Pension

Qualifications

• Experience in scheduling/routing engineers or technicians.
• Strong communication and customer service skills.

Responsibilities

• Coordinate and support engineers within the Helpdesk team.
• Handle scheduling and customer call management.

Skills

Communication Skills

Customer Service Skills

Scheduling/Routing Experience

IT Literacy (SAP, Sage, Word, Excel)

Tools

SAP

Sage

Microsoft Word

Microsoft Excel

Job description

Scheduler/Coordinator

Location: Milton Keynes

Contract: 6 Fixed Term Contract

Salary: Up to £30,000 depending on experience + Hybrid Working + Training + 33 Days Holiday + Pension

Excellent opportunity for an individual with scheduling and customer call management experience to join a stable business offering training and development, alongside long-term stability.

This company operates globally with offices in Europe, Asia, and America, and serves almost every country. Due to consistent growth, the demand for their services is increasing.

In this role, you will work within a team of Helpdesk Administrators, liaising directly with customers and scheduling engineers, handling any issues. Full training on products and systems will be provided, along with ongoing development opportunities.

Ideal Candidate:

• Strong communication and customer service skills
• Experience in scheduling/routing engineers or technicians
• Must be commutable to Milton Keynes

The Role:

• Coordinate and support engineers within the Helpdesk team
• 6-month fixed-term contract with potential extension
• Monday to Friday, 9:00 am to 5:30 pm
• Hybrid working available post-probation

The Person:

• Experience routing/scheduling engineers
• Ability to work with SLAs
• Good customer service skills
• IT literate (SAP, Sage, Word, Excel)

Reference Number: BBBH250799

To apply or for more roles, click "Apply Now" or contact Sophie Fox at Rise Technical Recruitment.

This vacancy is advertised by Rise Technical Recruitment Ltd, an Employment Agency. Only candidates with valid UK work rights will be considered. Please do not apply if you lack the necessary legal permit or right to work in the UK.