Scheduler

TN United Kingdom; St Albans; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing company in St Albans is seeking a Scheduler to join their team. This full-time role involves planning and scheduling for field-based engineers, ensuring efficient operations and communication. If you have the relevant experience and skills, we welcome your application.

Qualifications

• Previous experience within a Scheduler position.

Responsibilities

• Effective and efficient planning of field-based engineers.
• Scheduling work for field-based engineers.
• Maintaining service management system with correct information.

Skills

Communication

Organization

Attention to Detail

Tools

MS Word

Excel

Outlook

Job description

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Here at Every Step Recruitment, Office Support, we are delighted to be supporting a growing company based in St Albans who are looking for a Scheduler to join their team.

This is a full-time, office-based role, 8.30am - 5:30pm Mon to Fri.

Your day-to-day responsibilities will include:

1. Effective and efficient planning of field-based engineers
2. Scheduling work for field-based engineers
3. Ensuring engineers' diaries are efficiently planned
4. Arranging site access for engineers to ensure agreed response times are met
5. Maintaining service management system with correct, concise information
6. Day-to-day liaison with engineers reporting on scheduled progress
7. Dealing with client and internal calls/emails and resolving queries efficiently
8. Reporting all customer complaints

Skills and attributes:

• Previous experience within a Scheduler position
• Excellent communication skills - both verbal and written
• Highly organised and excellent attention to detail
• Confident user of MS Word, Excel, Outlook

If you believe you have the skills and attributes to successfully undertake this Scheduler role, then we would certainly welcome your application!