Scheduler

Squared Organisation; Luton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Property Services Coordinator to support the team in managing a diverse portfolio of properties. In this dynamic role, you'll be the key point of contact for planned works and repairs, ensuring that all tasks are completed efficiently and within budget. Your organizational skills will be crucial in coordinating resources, managing schedules, and liaising with both internal teams and external contractors. This is a fantastic opportunity to contribute to a vital service while ensuring high standards of quality and safety are maintained. If you are passionate about property services and enjoy working in a collaborative environment, this role is perfect for you.

Qualifications

• Experience in property management and maintenance.
• Strong organizational skills to manage schedules and resources.

Responsibilities

• Act as the main contact for maintenance and repair requests.
• Ensure timely completion of all works and compliance with safety regulations.

Skills

Project Management

Communication Skills

Health and Safety Compliance

Resource Allocation

Education

High School Diploma

Relevant Certifications

Tools

Square’s IT System

Job description

About The Team

Property Services department plays a vital role in the smooth running of Squared by currently looking after 800 plus Squared properties. This includes homes, hostels (both internal and external), and office premises. The department has a small in-house team and works closely with approved local contractors.

The service is uniquely placed and involves working across departments and functions on a wide variety of diverse activities and initiatives.

About The Job

You’ll play a key role in supporting the team to deliver planned works and reports of damp, condensation, and mould. You will also deal with routine repair/void requests from customers and colleagues, schedule appointments for them based on agreed timescales and priorities – aiming for the appointment to be kept and 95% of them to be completed at first visit. You will also allocate resources for voids, manage the process, and update daily.

These are some of the responsibilities in your role:

• Be the point of contact for planned works, repairs, voids, and damp and mould.
• Ensure all requested works are completed within agreed time schedules and processes.
• Work with internal and external agencies to ensure all works are completed on time and within budget.
• Ensure all works are documented in Square’s IT system and evidenced by photographs.
• Work closely with the Property Services Manager and Property Inspector to ensure quality of work, value for money, and timely completion.
• Allocate appropriate works to sub-contractors in line with Squared’s financial regulations.
• Request quotations for major external works when required.
• Provide guidance and advice to DLO on customer responsibilities, OT intervention, and void works.
• Liaise with relevant departments to provide regular updates on required and void works.
• Monitor and guide the timelines for completion of all works.
• Ensure all work complies with Health and Safety legislation.
• Coordinate diaries of the internal maintenance team, ensuring clarity of information.
• Update the maintenance dashboard by completing and approving invoices and work orders promptly.
• Assist in setting departmental targets and drive achievement of maintenance and repair KPIs.
• Participate in training opportunities to update knowledge as required.
• Follow Squared’s policies and procedures at all times, including Health and Safety, Fairness, and Lone Working.

You may be asked to undertake additional objectives and tasks to respond to the evolving needs of the service, your personal development, or role evolution.