SC Cleared Senior BA – Defence CAFM/Maximo

Continuous Improvement Projects Ltd; Greater London; Hybrid; GBP 60,000 - 75,000; Full time

Job summary

Continuous Improvement Projects Ltd in the United Kingdom seeks a hands-on Senior Business Analyst to drive process improvement for a CAFM implementation using Maximo in defence mobilisations.

You will lead discovery, map current and future-state processes, align requirements with system capability, and support go-live with training and adoption activities. The role is client-facing and delivery-focused, with travel to client sites across the UK.

Qualifications

• Strong experience as a Business Analyst delivering process improvement and technology-enabled change.
• Experience in defence environments and supporting contract mobilisations.
• Practical CAFM systems experience and understanding of FM operations.
• Awareness of Maximo; direct implementation experience is advantageous.
• Strong process mapping using BPMN or equivalent structured approach.
• Translate operational needs into clear business requirements and IT deliverables.
• Lean or Lean Six Sigma principles and practical application.
• Facilitate workshops and collaborate with stakeholders and technical teams.
• Excellent documentation, analytical and problem-solving skills.
• Experience supporting testing, readiness and adoption of new ways of working.
• Proactive, hands-on approach; manage competing priorities independently.
• Travel flexibility to client locations across the UK, including London and Midlands.

Responsibilities

• Lead discovery sessions, stakeholder interviews and workshops to capture requirements.
• Map current-state and future-state processes, identify gaps and improvements.
• Develop workflows for FM activities: work orders, maintenance, service requests, asset data.
• Document and validate requirements aligned to contractual obligations and scope.
• Work with Maximo specialists to align processes with system capability.
• Apply Lean principles to simplify processes and reduce duplication.
• Define process ownership, hand-offs and escalation routes.
• Identify dependencies, risks and implementation readiness issues.
• Support user acceptance testing with operational scenarios and issue resolution.
• Create process documentation and training guidance for adoption.
• Support go-live prep, handover and post-implementation refinements.
• Communicate progress and recommendations clearly to stakeholders.

Skills

Business Analysis

Stakeholder management

Process improvement

BPMN

Lean Six Sigma

Requirements gathering

Workshop facilitation

Documentation

Problem solving

Collaboration

Travel flexibility

Tools

Maximo

Job description

Continuous Improvement Projects Ltd in the United Kingdom seeks a hands-on Senior Business Analyst to drive process improvement for a CAFM implementation using Maximo in defence mobilisations.

You will lead discovery, map current and future-state processes, align requirements with system capability, and support go-live with training and adoption activities. The role is client-facing and delivery-focused, with travel to client sites across the UK.