SC Cleared EUC/Macos Infrastructure Engineer

IF Recruitment Ltd; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

IF Recruitment Ltd is seeking an Infrastructure Engineer (End User Compute) to design, maintain and upgrade the end-user devices infrastructure across macOS and Windows estates.

You will work with Technical Architects and EUC Engineers to deliver scalable solutions for macOS devices managed via Jamf Pro, Windows AD and mobile devices via Workspace ONE, ensuring robust security and change-controlled deployments.

Qualifications

• Must have extensive macOS administration with Jamf Pro experience.
• Experience administering Windows systems with Active Directory, SCCM and Group Policy.
• Experience managing mobile devices with Workspace ONE (Airwatch).
• Strong problem-solving skills and proactive approach to issues.
• Understanding of technical security and its impact on end-user devices.
• Enjoy sharing knowledge in a multi-disciplinary team.
• Experience applying Change Control to infrastructure changes.
• Experience supporting infrastructure services for a large user base.
• Knowledge of monitoring, maintenance, and alerting system design.
• Candidates should hold active SC Clearance or be willing to undergo.

Responsibilities

• Design, maintain and upgrade the end-user devices infrastructure.
• Provide macOS expertise and manage macOS estate with Jamf Pro.
• Serve as a key escalation point for Live Service incidents.
• Create design and build documents for End User Devices - macOS.

Skills

macOS administration

Jamf Pro

Windows AD

SCCM

Group Policy

Workspace ONE

problem solving

security mindset

team knowledge sharing

change control

monitoring & maintenance

Tools

Jamf Pro

Workspace ONE

SCCM

Active Directory

Job description

Responsibilities:

• As an Infrastructure Engineer (End User Compute), you'll be working alongside Technical Architects and Principal Engineers, you'll design, maintain and upgrade the end user devices infrastructure, tackling challenges head on and ensuring seamless service delivery.'.
• Provide technical expertise on the macOS estate, working with the other EUC Engineers and engineers from other teams as required. This will primarily involve providing technical skills to design and deliver solutions for macOS end user devices and their management through mobile device management tools such as JAMF.
• Be a crucial point of escalation for our Live Service, diving deep into root cause analysis and finding effective solutions.
• Creation of design and build documents for End User Devices - macOS as part of design work.
• Provide technical assistance on the Windows estate (client) and Mobile estate working with the other engineers and in other areas as required. This will primarily involve providing technical skills to assist first line teams.
• Work as part of the team, maintain and enhance the device platform, by providing expertise and creating opportunities for others to share and practise your knowledge
• Carrying out change control activities with precision and documenting our EUC infrastructure.

Skills Required:

• Extensive experience managing and administering macOS systems, including experience working with Jamf Pro for end user device management.
• Experience managing and administering Windows Systems, including experience working with Active Directory and related services such as SCCM and Group Policy
• Experience managing and administering mobile devices, for example working with Workspace One (Airwatch)
• Very strong and effective problem-solving skills
• An understanding of technical security and its impact on the design and operation of end user devices
• Enthusiasm for sharing knowledge and working in a multi-disciplinary team
• Experience implementing planned changes to infrastructure and Change Control
• Experience of supporting infrastructure services for a large user base
• A strong understanding of pre-emptive maintenance and monitoring and demonstrable experience of the design and implementation of monitoring and alerting systems

Candidates should hold active SC Clearance or be willing to undergo.

This is a hybrid role and the successful candidate can be based from any of the following hubs: London, Glasgow, Bristol, York or Manchester.