SAP S/4HANA Manufacturing Support Consultant Role - c.£55K-£75K OTE - UK

JR United Kingdom; Stevenage; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading SAP Gold Consultancy in the UK seeks an SAP S/4HANA Manufacturing Support Consultant to provide support for their SAP S/4HANA solutions. The role involves technical guidance, incident management, and collaboration with end-users to enhance business processes, demanding strong analytical skills and exceptional customer service. Ideal candidates will possess a solid career background, excellent English proficiency, and strong interpersonal skills.

Qualifications

• Stable and progressive career history in SAP roles.
• Valid UK or EU passport required.
• C2 level English proficiency is essential.

Responsibilities

• Provide day-to-day functional and technical support for the SAP S/4HANA Manufacturing module.
• Monitor and manage service tickets/incidents using ITSM tools.
• Analyse and resolve system issues, and recommend process improvements.

Skills

Customer Service

Analytical Skills

Technical Support

Collaboration

Problem Solving

Tools

ServiceNow

Remedy

Job description

We’re recruiting for an SAP Gold Consultancy and VAR.

They recently won an SAP award for excellent customer service, deliver exceptional SAP S/4HANA solutions on time and within budget, and have hired very high performing S/4HANA people from the Big 4 and SIs.

They have ambitious growth plans and require an SAP S/4HANA Manufacturing Support Consultant.

The role entails:

• Providing day-to-day functional and technical support for the SAP S/4HANA Manufacturing module
• Monitoring and managing service tickets/ incidents using ITSM tools (ServiceNow, Remedy, etc.)
• Analysing and resolving system issues, analysing root cause, and applying corrective/ preventive actions
• Collaborating with end-users to understand business processes and recommend improvements

All applicants will be well-presented, personable, and dynamic. You must have achieved a stable and progressive permanent career. You will possess a valid UK or EU passport, excellent references, C2 English, and exceptional people skills.