SAP S/4HANA Manufacturing Support Consultant Role - c.£55K-£75K OTE - UK

JR United Kingdom; Cambridge; On-site; GBP 40,000 - 75,000; Full time

Job summary

A leading SAP Gold Consultancy in the UK seeks SAP S/4HANA Support Consultants to join their dynamic team. The role involves providing expert support for SAP modules while ensuring service excellence. Ideal candidates will have strong SAP backgrounds, ITSM experience, and excellent interpersonal skills.

Qualifications

• Experience providing functional and technical support for SAP S/4HANA modules.
• Proven ability to manage service tickets using ITSM tools.
• Exceptional people skills and references.

Responsibilities

• Provide day-to-day functional and technical support for SAP S/4HANA.
• Monitor and manage service tickets using ITSM tools.
• Analyze and resolve system issues with collaborative recommendations.

Skills

SAP S/4HANA

HANA

ServiceNow

Remedy

Problem-solving

Communication

Job description

We’re recruiting for an SAP Gold Consultancy and VAR.

They recently won an SAP award for excellent customer service, deliver exceptional SAP S/4HANA solutions on time and within budget, and have hired exceptional S/4HANA people from the Big 4 and SIs.

They have ambitious growth plans and require SAP S/4HANA Support Consultants & a HANA Support Consultant.

The roles entail:

1. Providing day-to-day functional and technical support for SAP S/4HANA modules (e.g. Finance, Manufacturing, Procurement, Sales) & HANA.
2. Monitoring and managing service tickets/ incidents using ITSM tools (ServiceNow, Remedy, etc.)
3. Analyzing and resolving system issues, analyzing root cause, and applying corrective/ preventive actions.
4. Collaborating with end-users to understand business processes and recommend improvements.

All applicants will be well-presented, personable, and dynamic. You must have achieved a stable and progressive permanent career. You will possess a valid UK or EU passport, excellent references, C2 English, and exceptional people skills.