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Dunelm in Leicester is seeking an experienced SAP S/4HANA Functional Lead to drive the transformation across finance, supply chain, HR, stores, warehouse operations, manufacturing, ecommerce and payroll. The role guides integrated design with internal and external experts and ensures a robust, scalable solution.
You’ll lead a matrixed team, collaborate with stakeholders, champion fit‑to‑standard, and align with programme timelines and go‑live plans to deliver business value.
Home. There’s no place like it. And there’s no feeling like helping people create the joy of feeling truly at home.
At Dunelm, that’s what we do.
We’re the UK’s number one choice for homewares because we make home life lovelier for our customers. And the caring and supportive culture we've created makes this a place you'll feel right at home too.
We’re a hybrid business, which means you’ll have flexibility alongside time together with your team. In this role, you can expect a minimum of 1 day per week in our Leicester Office helping you stay connected, collaborate and do your best work for our customers.
On-site presence will be required to support stakeholder meetings, team meetings and programme phases such as workshops, testing, and go-live.
Travel to other Dunelm sites and partner locations may be expected depending on programme needs.
Dunelm’s SAP solutions underpin many of Dunelm’s operations including Finance, Manufacturing, Inventory management, Order management, Warehouse management, HR and Payroll. These SAP solutions will be coming out of mainstream support in Dec 2027 and at the end of their operational life in Dec 2030. Over the next few years, we are planning to replace these legacy SAP solutions with the latest SAP solutions starting with the replacement of SAP ECC with SAP S/4HANA. Our People systems landscape consists of SAP HCM/Payroll and several other 3rd party solutions.
Our plan is to replace this with SAP SuccessFactors as an integrated HCM Enterprise Suite solution. We will also be replacing our SAP EWM solution with SAP EWM HANA and SAP PO with SAP BTP Integration Services
We are seeking an experienced SAP S/4HANA Functional Lead to spearhead our SAP S/4HANA transformation programme. This role is crucial in driving the modernisation of our business processes across finance, supply chain, HR, stores, warehouse operations, manufacturing, ecommerce and HR & Payroll.
You’ll be responsible for shaping and guiding the integrated SAP solution across multiple workstreams, while coordinating and leading a team of internal & external functional experts.
You’ll act as a trusted Functional expert, internal design authority and work in close partnership with internal stakeholders, delivery teams and 3rd party partners to land a solution that’s robust, scalable, and business‑ready. The ideal candidate will have a deep understanding of SAP S/4HANA's advanced functional capabilities and a proven track record in a Functional, Cloud Applications and solutioning lead role in SAP S/4HANA implementations.
This is your chance to shape our future – not just through systems and architecture, but by helping our teams to work smarter, serve customers better, and unlock growth. You’ll bring deep SAP S/4HANA knowledge and practical delivery experience to help our transformation.
As Functional Lead, You Will Be Empowered To Take The Lead On Functionality And Solutioning For Our SAP S/4HANA Implementation Ensuring Long Term Transformative Change. You Will Bring
Provide SAP S/4HANA functional expertise across key business areas. This role will require extensive SAP Finance hands‑on experience with appreciation of Sales & Distribution (SD), Procurement (MM), Logistics (WM/EWM), Retail Operations, and HR
Collaborate with business stakeholders and BAs to understand requirements and translate them into functional specifications.
Ensure design decisions are coherent, scalable, and aligned with business needs and SAP best practice
Oversee the configuration, customisation, unit testing, NFR and deployment of SAP S/4HANA modules, ensuring best practices and standards are followed
Drive “fit-to-standard” design – avoiding unnecessary customisation while enabling required business outcomes. Champion simplicity, sustainability, and reuse in the solution design
Review and approve key design decisions, functional specs, RICEFW objects, and integration scenarios
Ensure all design artefacts meet quality standards and follow agreed governance processes
Architectural Understanding of SAP cloud applications like SF, BTP, Datasphere etc
Appreciation of AI to identify opportunities for Dunelm SAP applications and process transformations
Lead & line manage a matrixed team of functional consultants, supporting their domain‑specific responsibilities while ensuring consistency across the Programme
Facilitate collaboration between functional analysts, technical teams and external SI partners
Act as the primary decision‑maker and escalation point for functional solution issues and cross‑stream dependencies
Work with technical and business teams to ensure all business processes flow across modules and systems as intended
Manage functional dependencies and integration points – particularly where third‑party systems interface with SAP
Proactively identify and resolve gaps, conflicts, or risks that could impact business continuity or delivery confidence
Responsible for handover of support of SAP functional changes to 3rd party AMS partner
Align functional deliverables with the programme’s timeline, testing strategy, and cutover plan
Support test planning, business readiness, training, and post-go-live adoption
Provide input into data migration strategy and validate key process scenarios
Partner with business process owners to validate designs and ensure they meet operational needs
Translate complex SAP concepts into clear, actionable insights for business stakeholders
Act as a visible, credible voice of solution integrity within the programme
Our shared values of 'act like owners', '