SAP Program Director

GlobalSource IT; Greater London; Hybrid; GBP 120,000 - 170,000; Full time

Job summary

GlobalSource IT seeks an experienced SAP Program Director to lead a large, global SAP S/4HANA transformation program across business and technology workstreams. The role coordinates internal teams, a System Integrator, and multiple third-party vendors to keep the program on track and deliver outcomes.

The ideal candidate has 12–15+ years in program management, strong leadership, and executive communication skills, with PMP preferred and a Master’s degree.

Qualifications

• 12–15+ years of relevant program/project management experience.
• Experience leading large, complex ERP and business transformation programs.
• Experience with SAP S/4HANA and operations/supply chain transformation.
• PMP certification highly preferred.

Responsibilities

• Lead a large, global SAP S/4HANA transformation program.
• Manage cross-functional teams across business, technology, manufacturing, operations, and supply chain.
• Develop and maintain the integrated program plan, milestones, dependencies, and critical path.
• Drive execution across multiple workstreams and phases.
• Manage program risks, issues, dependencies, and escalations.
• Provide regular status updates to executive leadership and steering committees.
• Establish program governance, metrics, processes, and controls.
• Support business transformation and change management.
• Lead and mentor project managers, business leads, process owners, and PMO resources.
• Communicate effectively with stakeholders at all levels.
• Serve as primary client representative with SI and vendors.
• Manage vendor contracts, SOWs, deliverables, timelines, and performance.
• Hold vendors and consultants accountable for quality and delivery.
• Review deliverables and ensure client value.

Skills

Program leadership

Stakeholder management

Cross-functional leadership

Executive communication

Risk management

Agile methodologies

Education

Master's degree

MBA

Engineering degree

PhD

Job description

SAP Program Director - Global Business and Technology Transformation Project

Duration: 24+ months

Location: Hybrid - 3-4 days per week onsite preferred in one of the following locations:

• Wokingham, UK
• Paris, France
• Kaunas, Lithuania
• Ballina, Ireland

Travel: Must be willing to travel to other locations throughout Europe and globally as needed.

Position Overview:

We are looking for an experienced SAP Program Director to lead a large, global business transformation and SAP S/4HANA implementation program.

This person will lead the overall program across business and technology workstreams, working with internal teams, a System Integrator, and multiple third-party vendors. The role will be responsible for keeping the program on track, managing risks and dependencies, and making sure vendors deliver against their contracts, timelines, and commitments.

The ideal candidate is a strong program leader who can build relationships but also push for execution, hold teams accountable, and keep the program moving forward.

Key Responsibilities:

• Lead a large, global SAP S/4HANA business transformation program.
• Manage cross-functional teams across business, technology, manufacturing, operations, and supply chain.
• Develop and maintain the integrated program plan, milestones, dependencies, and critical path.
• Drive execution across multiple workstreams and phases.
• Manage program risks, issues, dependencies, and escalations.
• Provide regular status updates and reporting to executive leadership and steering committees.
• Establish program governance, metrics, processes, and controls.
• Support business transformation, process improvement, change management, and organizational readiness.
• Lead and mentor project managers, business leads, process owners, and PMO resources.
• Communicate effectively with stakeholders at all levels of the organization.
• Serve as the primary client representative with the System Integrator and third-party vendors.
• Manage vendor contracts, Statements of Work, deliverables, timelines, and performance.
• Hold vendors and consultants accountable for quality, delivery, and commitments.
• Review deliverables and ensure the client receives the expected value for contracted services.
• Address performance and delivery issues quickly and escalate when necessary.
• Manage vendor resources, dependencies, and delivery risks.
• Ensure appropriate documentation and knowledge transfer throughout the program.

Qualifications:

• 12-15+ years of relevant program/project management experience.
• Strong experience leading large and complex business transformation programs.
• Experience with major ERP implementations; SAP S/4HANA strongly preferred.
• Experience with business transformation involving Operations, Manufacturing, and/or Supply Chain.
• Experience managing System Integrators and third-party vendors.
• Strong experience managing global, cross-functional teams.
• Ability to lead through influence and drive results without direct authority.
• Strong executive communication, stakeholder management, and presentation skills.
• Strong analytical, problem-solving, and decision-making skills.
• Experience with Agile, Scrum, or other project methodologies is a plus.
• Medical device or other regulated industry experience is preferred.
• PMP certification highly preferred.
• Master's degree required; MBA, Engineering, PhD, or other advanced degree preferred.
• Willingness and ability to travel throughout Europe and globally as needed.

Key Success Factors:

The successful candidate will be someone who can take ownership, create accountability, resolve issues, and drive execution across a complex global program. Strong leadership, communication, vendor management, and the ability to keep multiple teams aligned and moving forward are critical.