SAP IS-U FICA Lead

ACCENTURE SG SERVICES PTE. LTD.; High Street; Sur place; GBP 90 000 - 140 000; Plein temps

Résumé du poste

Accenture is seeking an SAP IS-U FICA Lead within its Business & Technology Integration team in the utilities sector. This Manager-level role combines SAP expertise, business analysis, process design, and team leadership to translate complex requirements into practical, value-driven solutions.

You will guide end-to-end initiatives, collaborate across business and technology workstreams, and ensure delivery of improved operational efficiency and customer outcomes for utility clients.

Qualifications

• Advanced proficiency in SAP IS-U FICA and utilities processes.
• Experience analyzing current-state and future-state processes.
• Strong requirements gathering and documenting skills.

Responsabilités

• Lead the analysis, evaluation, and improvement of end-to-end business processes, identifying opportunities to enhance operational efficiency and customer experience.
• Serve as a subject matter expert for SAP IS-U/FICA and provide functional direction across business and technology workstreams.
• Assess current-state processes, identify business and customer requirements, and define future-state processes and technology-enabled solutions.
• Lead and collaborate with cross-functional teams to align SAP and broader technology solutions with business objectives.
• Facilitate stakeholder workshops and working sessions to gather requirements, resolve issues, and establish alignment on project goals and solution outcomes.
• Develop and maintain detailed business requirements, process flows, functional documentation, and supporting analysis.
• Analyze information and data to develop insights and recommendations that support project decisions and solution direction.
• Take ownership of team-level decisions, address issues spanning multiple workstreams, and contribute to key project decisions.

Connaissances

SAP IS-U FICA

Business Process Analysis

Team Leadership

Stakeholder Facilitation

Description du poste

About the Role

Join Accenture’s Business & Technology Integration team as an SAP IS-U FICA Lead, helping shape and deliver technology-enabled business transformation within the utilities sector. In this Manager-level role, you will combine SAP IS-U/FICA expertise, business analysis, process design, and team leadership to translate complex business needs into practical solutions that improve operational efficiency and customer outcomes.

Key Responsibilities

• Lead the analysis, evaluation, and improvement of end-to-end business processes, identifying opportunities to enhance operational efficiency and customer experience.
• Serve as a subject matter expert for SAP IS-U/FICA and provide functional direction across business and technology workstreams.
• Assess current-state processes, identify business and customer requirements, and define future-state processes and technology-enabled solutions.
• Lead and collaborate with cross-functional teams to align SAP and broader technology solutions with business objectives.
• Facilitate stakeholder workshops and working sessions to gather requirements, resolve issues, and establish alignment on project goals and solution outcomes.
• Develop and maintain detailed business requirements, process flows, functional documentation, and supporting analysis.
• Analyze information and data to develop insights and recommendations that support project decisions and solution direction.
• Take ownership of team-level decisions, address issues spanning multiple workstreams, and contribute to key project decisions.

Required Qualifications

• Advanced proficiency in SAP IS-U FICA, with the ability to provide subject matter expertise for utilities-related business processes and solutions.
• Advanced proficiency in Business Process Analysis Tools and demonstrated experience analyzing current-state and future-state processes.
• Strong experience gathering, analyzing, documenting, and managing complex business requirements.
• Demonstrated ability to lead teams and collaborate effectively with business, functional, and technology stakeholders.
• Experience facilitating workshops and translating stakeholder needs into well-defined business processes and solution requirements.
• Strong analytical and problem-solving capabilities, including the ability to address issues affecting multiple teams or workstreams.

Preferred Qualifications

• Advanced proficiency in Business Process Design.
• Advanced proficiency in Requirements Analysis.
• Strong knowledge of Business Model Strategy.
• Experience delivering business and technology solutions within the utilities or energy sector.

About the Company / Team

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.