SAP Application Operations Engineer – HR & Finance

Llywodraeth Cymru / Welsh Government; Cardiff; Hybrid; GBP 37,000 - 45,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Welsh Government is recruiting an Application Operation Engineer to join the HR & Finance System Applications Support Team. This role requires experience in supporting, testing and maintaining SAP applications within a production environment, including incident management, monitoring, and configuration activities.

The post supports a Pan Wales operation, offers a hybrid working pattern and is based in a full-time capacity.

Qualifications

• Experience of supporting SAP applications in a production environment.
• Experience with incident management and system monitoring.
• Ability to translate business requirements into technical solutions.
• Strong analytical and problem-solving skills.

Responsibilities

• Provide second- and third-line SAP application support.
• Perform incident management and resolution.
• Assist with system configuration and enhancements.
• Contribute to regression testing during upgrades and patches.
• Develop functional specifications and user guidance.

Skills

Customer focus

Proactive team member

Clear communications

Problem solving

SAP knowledge

Tools

SAP

Job description

Welsh Government is recruiting an Application Operation Engineer to join the HR & Finance System Applications Support Team. This role requires experience in supporting, testing and maintaining SAP applications within a production environment, including incident management, monitoring, and configuration activities.

The post supports a Pan Wales operation, offers a hybrid working pattern and is based in a full-time capacity.