Samples Coordinator

Dr. Martens; Wellingborough; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Free Docs

Share scheme

Docs discount

Accessories discount

Pension scheme

Life insurance

Annual leave 25 days

Private healthcare

Volunteer days

Job summary

Dr. Martens is seeking a goal‑oriented Samples Coordinator to join the GSC team, reporting to the Global Production Planning Manager.

You will manage end‑to‑end sample operations for GTM, ensuring timely creation, tracking and delivery of product samples while safeguarding data accuracy and cross‑functional alignment. You will coordinate with sourcing, product development, merchandising and markets to support on-time storytelling, sell-in and quality review, driving improvements in service,

Qualifications

• Strong sample operations expertise across GTM processes.
• Excellent organisational skills with ability to manage high volumes.
• Solid data capability using PLM/ERP systems.
• Effective communication with global teams and suppliers.
• Proactive, solutions-focused mindset for on-time delivery.

Responsibilities

• Managing end-to-end sample operations, planning and tracking sample requests across seasons, maintaining accurate records, raising purchase orders and ensuring samples are delivered in line with key Go-to-Market milestones.
• Coordinating suppliers, logistics and distribution, partnering with suppliers, freight partners and distribution centres to manage sample production, shipping, receiving and onward distribution while proactively resolving delays or issues.
• Maintaining accurate systems, documentation and data, creating and updating records within PLM/ERP systems, ensuring documentation, specifications, packing information and traceability are accurate, complete and audit-ready.
• Driving operational performance and issue resolution, monitoring sample order progress, managing exceptions, supporting supplier invoice updates, tracking KPIs and implementing corrective actions to improve service, quality and delivery performance.
• Supporting cross-functional product and commercial activities, coordinating sample availability for showrooms, market meetings, wear testing and other key business events, while working closely with Product, Merchandising, Suppliers and Logistics teams to ensure a seamless sample management process.

Skills

Sample ops

Organizational skills

PLM/ERP

Stakeholder comms

Problem solving

Job description

Dr. Martens is more than a brand - it’s a global icon with over 60 years of attitude, heritage, and cultural impact. We’re a thriving, values‑driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you’re ready to make your mark, you’re in the right place.

At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They’re not just words - they’re how we turn passion into progress.

WHERE YOU SIT

As our Samples Coordinator, you’ll be part of the GSC team working closely with brilliant people across the business and reporting into Global Production Planning Manager. You’ll be right at the heart of fast‑moving projects that shape how we show up for our consumers - today and tomorrow.

WHERE YOU CONTRIBUTE

Coordinate end-to-end samples management to ensure timely creation, tracking and delivery of product samples for GTM, market feedback and quality review. This role supports consumer centricity by enabling on-time product storytelling and sell-in, while safeguarding data accuracy and cross-functional alignment across Sourcing, Product Development, Merchandising and Markets.

CORE ACCOUNTABILITIES

As our Samples Coordinator, you will be responsible for:

• Managing end-to-end sample operations, planning and tracking sample requests across seasons, maintaining accurate records, raising purchase orders and ensuring samples are delivered in line with key Go-to-Market milestones.
• Coordinating suppliers, logistics and distribution, partnering with suppliers, freight partners and distribution centres to manage sample production, shipping, receiving and onward distribution while proactively resolving delays or issues.
• Maintaining accurate systems, documentation and data, creating and updating records within PLM/ERP systems, ensuring documentation, specifications, packing information and traceability are accurate, complete and audit-ready.
• Driving operational performance and issue resolution, monitoring sample order progress, managing exceptions, supporting supplier invoice updates, tracking KPIs and implementing corrective actions to improve service, quality and delivery performance.
• Supporting cross-functional product and commercial activities, coordinating sample availability for showrooms, market meetings, wear testing and other key business events, while working closely with Product, Merchandising, Suppliers and Logistics teams to ensure a seamless sample management process.

KEY SKILLS & CAPABILITIES

Put simply, the key things we’re looking for are:

• Strong sample operations expertise, with experience supporting product development, sourcing and Go-to-Market processes, and a solid understanding of seasonal sample lifecycle management.
• Excellent organisational and operational skills, able to manage high volumes of work, balance competing priorities and consistently deliver against deadlines with exceptional attention to detail.
• Strong systems and data capability, confident using PLM, ERP and tracking tools to maintain accurate records, monitor sample progress and ensure data integrity.
• Effective communication and stakeholder management skills, building strong relationships with global teams, suppliers and logistics partners to coordinate activity and resolve issues quickly and collaboratively.
• A proactive, solutions-focused mindset, demonstrating ownership, strong follow-through and an understanding that accurate, on-time sample delivery is critical to creating exceptional customer experiences and successful product launches.

WHAT’S IN IT FOR YOU?

• Welcome free pair of Docs
• ‘Buy as you Earn’ Share scheme
• 65% off all Docs
• 50% off Accessories
• Pension Scheme through Aviva
• Life Assurance
• 25 Days Annual Leave + Bank Holidays
• Private healthcare
• 2 paid volunteer days per year

Application closing date: Friday 21st of August 2026

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.