Sampler - Shift

Anglian Water Services; Norwich; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Health care

Pension 21%

Virtual GP

25 days annual leave

Life assurance

Personal accident cover

Parental leave allowances

Bonus scheme

Flexible benefits

Job summary

Anglian Water Services is seeking an Essential Sampler in the Norwich area to support water quality sampling across sites. You will prepare bottles, collect samples, and transport them to laboratories, working on a 4 days on / 4 days off shift from 10:00 to 21:00.

You will travel between sites, apply safety procedures, and engage with customers professionally, supporting regulatory compliance and ISO17025 standards. A UK manual driving licence is required, with training provided.

Qualifications

• Full, valid UK manual driving licence.
• Experience in following procedures, safe working systems and risk assessments.
• Ability to meet deadlines without compromising safety or quality.
• Customer-focused attitude with enthusiasm for delivering great service.
• Confidence to approach customers unannounced for water samples.
• Basic knowledge of IT tools like Word, Excel and Outlook, with willingness to learn new systems.
• Comfortable with manual lifting up to 25kg.

Responsibilities

• Follow a sampling program set by regulators to maintain water quality compliance.
• Travel extensively between sites, preparing sampling bottles, gathering samples and transporting them to laboratories.
• Act as the face of Anglian Water at customer properties and trade sites, answering questions about the sampling process.
• Adhere to Health & Safety guidelines, lone working policy and ISO17025 procedures.

Skills

Driving licence

Customer-focused

Deadline-driven

Education

Science A-Level desirable

Tools

Word

Excel

Outlook

Job description

Starting Salary: £29,120 per annum + shift allowance

Full-time / Shift Pattern – 4 days on, 4 days off - between 10am to 9pm

Location: Norwich area

Join our Essential Sampling Team!

Every drop of drinking water undergoes rigorous cleaning, disinfection, and testing before it reaches our customers. After use, it flows through our sewers, is treated at our recycling works, and is then returned to nature. To ensure the safety and quality of our water and to protect the environment from pollutants, our dedicated sampling team of 120 experts works relentlessly, collecting thousands of samples each year from water treatment facilities, recycling centres, reservoirs, rivers, boreholes, and customer properties across the region.

What You'll Be Doing:

In this vital role, you'll help Anglian Water maintain compliance with water quality regulations by following a sampling program set by our regulators. You’ll also handle additional investigative sampling as needed.

Traveling extensively between various sites, you’ll be working independently to prepare sampling bottles, gather samples, and safely transport them to our laboratories, where your contributions are essential to the analysis process. No two days are the same—your route, sampling points, and the skills required will vary, and you'll be working in all kinds of weather.

As the face of Anglian Water at customer properties and trade sites, you'll be expected to act professionally and answer any questions about the sampling process. At work and environmental sites, you'll play a key role in maintaining health, safety, and operational procedures.

Of course, all of this requires strict adherence to Health & Safety guidelines, our lone working policy, and the quality standards set out in our Water Quality Sampling procedures and ISO17025 accreditation.

For a personal insight into the role, click here to hear from Neal, one of our dedicated Samplers.

We invest in our people - as a valued employee, you’ll be entitled to:

• Personal private health care
• Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%
• 24-hour Virtual GP service for you and your household
• 25 days annual leave – rising with length of service and the ability to buy more
• Life assurance (up to 8 x salary)
• Personal accident cover (up to 5 x salary)
• Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay
• Bonus scheme
• Flexible benefits and working culture to support your wellbeingand lifestyle.

What We Need From You:

• A full, valid UK manual driving licence and a clear understanding of the challenges of occupational driving
• Experience in following procedures, safe working systems, and risk assessments
• Ability to meet deadlines without compromising safety or quality
• A customer-focused attitude with enthusiasm for delivering great service
• Confidence to approach customers unannounced for water samples
• Basic knowledge of IT tools like Word, Excel, and Outlook, with a willingness to learn new systems
• Comfortable with manual lifting up to and including 25kg

While a scientific A-Level is desirable, it's not essential, so please apply even if you don't have one.

Why Join Us?

In return for your dedication, we offer a dynamic and important role with a high level of autonomy, giving you the chance to explore the scenic beauty of the Anglian region—come rain or shine.

We are committed to fostering learning and development, ensuring that our employees have the skills and knowledge they need to thrive and reach their full potential.

If you are successful, you’ll undergo the usual employment checks, including verification of your right to work in the UK, references, driving licence, and identity. Some roles may require additional checks.

Closing date: 3rd November 2026

#loveeverydrop