Saltburn Part-Time Retail Team Leader – Lead & Grow

Cooplands Bakery; Old Saltburn; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Colleague discount

Holidays (28 days incl. bank holidays)

Free coffee

Progression and career opportunities

Employee Assistance Programme

Recognition and long-service awards

Comprehensive training programmes

Job summary

Cooplands Bakery in Saltburn is seeking a part-time Retail Team Leader to join our customer-focused team. You will lead by example, manage shifts as a key holder, and ensure top-quality customer service across busy periods.

This role offers training, supportive leadership, and opportunities to grow within a renowned bakery network that emphasises food safety, teamwork and community values.

Qualifications

• You’ll be friendly and customer-focused and lead by example.
• Training and support are provided; no need to know everything from day one.

Responsibilities

• Lead by example to create a warm welcome and great customer experience.
• Bring people together, offer encouragement and help everyone play their part.
• Take ownership, keep things running smoothly and maintain high standards during shifts.
• Lead the team as a key holder when the Shop Manager isn’t there.
• Be positive and motivating to encourage the team to perform at their best.
• Be confident making decisions, solve problems and set priorities.
• Learn and develop others and help colleagues grow in confidence.
• Stay organized in a fast-paced environment to ensure customers receive great service.
• Follow hygiene, allergen and safety procedures to keep everyone safe.
• Offer flexible shifts with rotas available three weeks in advance; some evenings/weekends may be required.
• Handle food and work with full range of products, including meat and allergens.

Skills

Friendly and customer-focused

Supportive team leader

Reliable and responsible

Ready to take the lead

Positive and motivating

Confident making decisions

Ready to learn and develop others

Comfortable in a fast-paced env.

Committed to food safety

Flexible

Job description

Cooplands Bakery in Saltburn is seeking a part-time Retail Team Leader to join our customer-focused team. You will lead by example, manage shifts as a key holder, and ensure top-quality customer service across busy periods.

This role offers training, supportive leadership, and opportunities to grow within a renowned bakery network that emphasises food safety, teamwork and community values.