Salesforce Trainer

Test Triangle Ltd; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

Test Triangle Ltd in London is seeking a Salesforce Training Specialist to enable successful adoption of Salesforce enhancements. You will design and deliver training sessions, create user guides and reference materials, and translate complex changes into clear, business-focused content.

You will collaborate with product owners, business analysts, and delivery squads to align training with upcoming releases and ensure readiness before each sprint.

Responsibilities

• Deliver training sessions and demonstrations for end users on Salesforce functionality released each sprint.
• Develop and maintain training materials, quick reference guides, and supporting documentation for new features and processes.
• Update user guides and knowledge base content to ensure documentation remains accurate and aligned with live system functionality.
• Translate technical changes into clear, engaging, and business-focused training content.
• Collaborate with Product Owners, Business Analysts, and delivery squads to understand upcoming releases and user impacts.
• Conduct user readiness activities ahead of sprint releases to support smooth adoption.
• Provide post-release support, answering user queries and reinforcing best practices.
• Gather feedback on training effectiveness and identify opportunities to improve adoption and user experience.
• Monitor training completion, user engagement, and adoption metrics to measure the success of new functionality rollouts.
• Champion Salesforce adoption and continuous learning across the business.

Job description

London, United Kingdom | Posted on 10/13/2026

• Deliver training sessions and demonstrations for end users on new Salesforce functionality released each sprint.
  
• Develop and maintain training materials, quick reference guides, and supporting documentation for new features and processes.
  
• Update user guides and knowledge base content to ensure documentation remains accurate and aligned with live system functionality.
  
• Translate technical changes into clear, engaging, and business-focused training content.
  
• Collaborate with Product Owners, Business Analysts, and delivery squads to understand upcoming releases and user impacts.
  
• Conduct user readiness activities ahead of sprint releases to support smooth adoption.
  
• Provide post-release support, answering user queries and reinforcing best practices.
  
• Gather feedback on training effectiveness and identify opportunities to improve adoption and user experience.
  
• Monitor training completion, user engagement, and adoption metrics to measure the success of new functionality rollouts.
  
• Champion Salesforce adoption and continuous learning across the business.
  

Role Purpose

Enable successful adoption of Salesforce enhancements by ensuring users are trained, supported, and equipped with up-to-date guidance and documentation for every sprint release.