Salesforce Support Consultant

Onyx-Conseil; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Onyx-Conseil is seeking a Salesforce Support Consultant in the United Kingdom with 5–8 years of experience delivering SFDC support and enhancement projects. You will apply thorough knowledge of Salesforce Sales Cloud and deliver reliable customer support.

Remote work is available in the UK, and you should hold SFDC Certification with Lightning experience and familiarity with ITIL release management to handle complex queries and ensure smooth deployments.

Qualifications

• 5–8 years of experience delivering SFDC support/enhancement projects.
• Certification in Salesforce SFDC required.
• Experience with Salesforce Lightning is a plus.
• Experience with release management/ITIL processes.
• Ability to support customers and handle complex queries.

Responsibilities

• Provide Salesforce SFDC support and implement enhancements as needed.
• Diagnose and resolve complex customer issues in Salesforce.
• Collaborate with stakeholders to ensure smooth deployments and releases.

Skills

Salesforce Sales Cloud

SFDC Certification

Lightning Experience

ITIL Release Management

Customer support

Job description

Salesforce Support Consultant

Our Client is looking to recruit a Salesforce SFDC Support Consultant with at least 5 to 8 years of experience in executing SFDC Support/Enhancement projects.

You should have thorough knowledge and expertise in Salesforce Sales cloud functionalities.

• Should have Salesforce SFDC Certification.
• Any experience in working with Salesforce SFDC Lightning would be useful.
• Have good experience in release management/ITIL process.
• You must have the ability to support customers and handle complex support queries.

The Client is based in the UK and this role can be remote.

The rate will depend upon experience.