Salesforce Release Manager

JELD-WEN, Inc.; Metropolitan Borough of Solihull; Remote; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Salesforce Release Manager to join their dynamic IT team. This role offers the chance to work remotely on exciting projects, including Salesforce re-organization and integration of new systems. As a key player, you will oversee the deployment processes, ensuring smooth operations while managing risks and improvements. The company values integrity and innovation, providing excellent benefits and opportunities for career progression. If you are passionate about Salesforce and eager to make a significant impact, this role is perfect for you.

Benefits

Up to 25 days holiday

7.5% pension

Medicash health plan

Qualifications

• Experience with Salesforce and release management processes is essential.
• Strong background in GIT and CI/CD practices is required.

Responsibilities

• Manage Salesforce release processes and coordinate deployment schedules.
• Lead improvements in release and pipeline management processes.

Skills

Salesforce

Release Management

GIT

CI/CD

Agile methodologies

Communication skills

Leadership skills

Education

Bachelor's degree in IT or related field

Tools

JIRA

Salesforce platform

Job description

Are you looking for new opportunities and want to work within the IT team of a Global business?

Here at JELD-WEN Europe, a global organisation that produces and manufactures Doors and Doorsets, we’re looking for a Salesforce Release Manager based in the UK on a 9–12-month fixed term contract basis. This is a home-based role working within a growing cross-functional team and offers the opportunity to be hands-on with the latest Salesforce products.

Reporting to the Salesforce Team Lead, we will be looking for you to shape, run, and evolve our Salesforce deployment processes. This role will require you to effectively manage our Salesforce release processes. You should have experience with JIRA, GIT, and CI/CD. You will be overseeing the end-to-end process of deploying changes, updates, and configurations within the Salesforce platform across our QA, UAT, and PROD environments.

This role will require you to continuously improve the approach to releases, and you should be able to lead the team through changes to improve flow, minimize risks, and address specific issues that the team encounters in line with the strategic direction of JELD-WEN. This currently includes exciting projects such as a new Salesforce re-org and telephony and CPQ systems to be integrated into Salesforce across our European estate.

We offer this role on a fixed term contract basis (9-12 months) working remotely, a competitive salary, up to 25 days holiday, 7.5% pension, and Medicash health plan.

What your impact will be:

• As release manager, you will schedule, coordinate, communicate, and oversee the deployment of updates for our Salesforce estate without disrupting ongoing operations.
• Responsible for representing the Salesforce estate at the CAB approval meetings aligned to the European JELD-WEN process.
• Monitor Salesforce updates and ensure the team is prepared for key releases.
• Keep track of all changes made to Salesforce and ensure alignment within the team.
• Lead the improvement of our release and pipeline management processes, including GIT, JIRA, and CI/CD.
• Plan the release of project deliverables and release life cycle.
• Keep on top of the timeframes of other teams, particularly business units’ UAT, go-live plans, and major events (e.g., to avoid change during large campaigns).
• Coordinate the release schedule and resources required depending upon the third-party applications, defect backlogs, planned releases, and infrastructure updates.
• Identify the risks that can delay the release and manage them so that the scope scheduled and quality of the release are not affected.
• Create plans for the implementation and deployment as per the release schedule.

What you'll need to succeed:

• Previous experience working with Salesforce.
• Experience in tool selection and delivery for deployments, alongside hands-on experience in driving improvements.
• Previous experience with release management responsibilities.
• Previous experience working with GIT and branching strategies.
• Extensive experience of CI/CD.
• Experience in working with DevOps (asset) and Agile methodologies.
• Working knowledge of Software Development Lifecycle.
• Working knowledge of APEX.
• Knowledge of traditional project management methodologies, including Scrum, Waterfall, or Kanban.
• Good understanding of application, system, and Salesforce architecture.
• Excellent communication and leadership skills.

We act with integrity, invest in people, inspire through innovation, deliver on our promises, and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent, and a dynamic and growing company, with exceptional career progression opportunities.