Salesforce Functional Consultant: End-to-End CRM Delivery

BearingPoint; Greater London; Presencial; GBP 65 000 - 90 000; Tempo integral

Resumo da oferta

BearingPoint is seeking a Salesforce Functional Consultant to join our growing team in the United Kingdom. The role focuses on delivering end-to-end Salesforce implementations across Sales, Service and Experience Clouds, with responsibilities from requirement workshops to UAT and change management.

The candidate will translate business needs into functional specs, configure declarative automations, and collaborate with multidisciplinary teams to ensure high-quality delivery.

Qualificações

• Proven experience as a Salesforce Functional Consultant, 4+ years in a consultancy or partner environment.
• Strong knowledge of Salesforce core clouds (Sales, Service, Experience).
• Experience with declarative tools (Flows, Process Builder, Approvals).
• Excellent understanding of CRM processes and business operations.
• Strong communication and stakeholder management abilities.
• Experience with Agile delivery methodologies.
• Salesforce certifications (Administrator, Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant) highly desirable.

Responsabilidades

• Support end-to-end Salesforce implementations across Sales, Service, and Experience Clouds.
• Run workshops to gather and analyse business requirements.
• Translate business needs into functional specs, user stories, and acceptance criteria.
• Contribute to design of scalable Salesforce solutions aligned to best practices.
• Configure Salesforce objects, workflows, validation rules, and automation tools.
• Collaborate with technical teams for seamless integration and development.
• Manage stakeholder expectations and ensure high-quality delivery.
• Support UAT, training, and change management activities.
• Stay current with Salesforce releases and recommend enhancements.

Conhecimentos

Salesforce experience

Sales Cloud knowledge

Service Cloud knowledge

Experience Cloud knowledge

Flow automation

CRM processes

Stakeholder management

Agile delivery

Salesforce certifications

Descrição da oferta de emprego

BearingPoint is seeking a Salesforce Functional Consultant to join our growing team in the United Kingdom. The role focuses on delivering end-to-end Salesforce implementations across Sales, Service and Experience Clouds, with responsibilities from requirement workshops to UAT and change management.

The candidate will translate business needs into functional specs, configure declarative automations, and collaborate with multidisciplinary teams to ensure high-quality delivery.