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Salesforce FSL Administrator

Steadman Brown

United Kingdom

Remote

GBP 40,000 - 65,000

Full time

7 days ago
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Job summary

A leading UK business is seeking a Salesforce FSL Administrator to enhance its Salesforce platform, focusing on Field Service Lightning and cloud services. This mid-senior level role involves stakeholder engagement, process automation, and user training to optimize system functionality within a growing internal team.

Qualifications

  • Strong knowledge of Salesforce tools: Field Service Lightning, Sales Cloud, and Service Cloud.
  • Proficient in automating processes using Salesforce Flows.
  • Experience managing requirements from stakeholders.

Responsibilities

  • Configure Salesforce for Sales Cloud, Service Cloud, and Field Service Lightning.
  • Gather and understand requirements from stakeholders.
  • Provide training to improve user adoption.

Skills

Field Service Lightning
Sales Cloud
Service Cloud
Automation using Flows
Stakeholder management

Education

Salesforce Certified Field Service Lightning Consultant

Job description

Join to apply for the Salesforce FSL Administrator role at Steadman Brown.

We are currently partnered with a leading UK business that provides an important service to ensure the safety and security of thousands of people across the country. Driven by Salesforce, they are looking to build an internal team to drive the platform forward with the growth of the business.

The role of Salesforce Administrator is vital to the daily upkeep and improvement of the Salesforce platform, including Field Service Lightning, Sales Cloud, and Service Cloud. You will work closely with the business and alongside the Salesforce Developer, gathering requirements and ensuring solutions benefit all users.

Key Responsibilities:
  • Configure Salesforce across Sales Cloud, Service Cloud, and Field Service Lightning.
  • Gather requirements from stakeholders and understand the needed solutions.
  • Automate processes using Flows.
  • Ensure connected platforms function properly with Salesforce.
  • Provide training and improve user adoption across teams.
Experience and Qualifications:
  • Strong knowledge of Field Service Lightning, Sales Cloud, and Service Cloud.
  • Proficient in building flows to automate processes.
  • Experience managing stakeholder requirements and translating them into Salesforce solutions.
  • Ability to lead workshops and implement Salesforce changes.
  • Salesforce Certified Field Service Lightning Consultant (preferred).
  • Remote working experience.
  • Ownership of Salesforce platform.
Additional Details:
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: IT Services and IT Consulting

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