Salesforce Enterprise Architect — Transformation Lead

Coforge Ltd.; Greater London; Hybrid; GBP 120,000 - 160,000; Full time

Job summary

Coforge Ltd. in London (Hybrid) seeks an experienced Salesforce Enterprise Architect to lead architecture and transformation programs. You will align customer requirements with Salesforce capabilities, design target architectures, and guide multi-cloud implementations across the enterprise.

We value strong stakeholder management, clear communication, and a proven ability to drive digital transformation within public sector and energy/utilities domains. 12+ years CRM experience is required.

Qualifications

• 12+ years of CRM experience with a minimum of 3 years in the Public Sector Services or Energy & Utilities domain.
• Strong knowledge of Salesforce Architecture and Salesforce 360 Platform.
• Experience with Public Sector Services (PSS) and understanding of GDS.
• Proven ability to design and optimize business processes across complex enterprise environments.
• Strong experience integrating business processes and systems across disparate platforms.
• Expertise in roadmap planning, enterprise architecture, and digital transformation programs.
• Excellent stakeholder management, communication, and presentation skills.
• Ability to work collaboratively across business, technology, and delivery teams.
• Detail-oriented with the ability to quickly learn and leverage new technologies and business models.

Responsibilities

• Lead enterprise-wide Salesforce architecture and digital transformation programs.
• Act as a trusted advisor to business and technology stakeholders.
• Assess customer business requirements and align them with Salesforce capabilities.
• Define CRM strategies, target architectures, transition architectures, and transformation roadmaps.
• Lead business process redesign and optimization initiatives across multiple business functions.
• Drive multi-cloud Salesforce implementations and enterprise integration strategies.
• Provide architectural leadership across the Salesforce 360 platform.
• Facilitate business process innovation workshops and support strategic transformation initiatives.
• Collaborate with Technical Architects, Delivery Teams, and Implementation Partners to define scalable and sustainable solutions.
• Review solution designs, infrastructure blueprints, and technical deliverables.
• Identify architectural risks and provide mitigation strategies.
• Stay current with Salesforce innovations, industry trends, and emerging technologies.

Skills

Salesforce Architecture

Salesforce 360

GDS

PSS

HLD/LLD

Public Sector Services

Energy & Utilities

CRM experience

Stakeholder management

Communication

Roadmap planning

Enterprise architecture

Job description

Coforge Ltd. in London (Hybrid) seeks an experienced Salesforce Enterprise Architect to lead architecture and transformation programs. You will align customer requirements with Salesforce capabilities, design target architectures, and guide multi-cloud implementations across the enterprise.

We value strong stakeholder management, clear communication, and a proven ability to drive digital transformation within public sector and energy/utilities domains. 12+ years CRM experience is required.