Salesforce Consultant

immersiveAI; Greater London; Hybrid; GBP 50,000 - 75,000; Full time

Benefits offered by this job

Flexible hours

Remote work

Growth opportunities

Competitive salary

Benefits package

Supportive environment

Job summary

iMMERSIVE is seeking a Salesforce-focused delivery consultant to work with client teams in shaping and delivering Salesforce solutions. You will collaborate with delivery and technical colleagues to turn requirements into best-practice configurations, run workshops, and demonstrate progress to stakeholders.

The role involves requirement gathering, process analysis, configuration, testing support, and training for clients and Administrators, with travel as needed.

Qualifications

• 2+ years in project delivery or Salesforce consultancy covering core clouds.
• Experience defining user stories and scoping projects.
• Ability to write and document detailed user requirements and playback.

Responsibilities

• Present client solutions and progress to stakeholders.
• Attend workshops to gather notes and requirements.
• Maintain efficient way of working within teams.
• Transform client requirements into Salesforce solutions with delivery and tech teams.
• Configure Salesforce platform structure and functionality, including data deployment.
• Support testing activities across unit, system and acceptance tests.
• Demonstrate the solution to clients during build.
• Run workshops to train clients and Administrators.
• Engage with client stakeholders to analyse business processes and requirements.
• Willingness to travel as required.

Skills

Project delivery

Salesforce consulting

Business analysis

Agile project management

User stories

Requirements definition

Tools

Salesforce AppExchange

Conga

Job description

• Presenting - Help prepare client presentations
• Requirement gathering - Attend workshops to gather notes, write up requirements and collect feedback
• Business processes - Maintain 'way of working' within teams to execute projects in an efficient and timely manner
• Solution design - Work with delivery and technical colleagues to transform client requirements into best practise Salesforce solutions
• Configuration - Configure client Salesforce platform including structure and functionality, troubleshooting, deployment and upload of data
• Testing - Support unit testing, system testing, and acceptance testing activities
• Demo - Demonstrate the solution to the client at regular intervals during the build
• Training - run workshops to train clients and Administrators
• Client relationship - engage with client stakeholders to analyse business processes and functional requirements
• Travel - A willingness to travel as and when required

Technical Skills:

• 2+ years of project delivery experience or Salesforce functional consultancy and/or business analysis experience covering one or more of the core Salesforce clouds, Sales, Service, etc.
• Project management knowledge:
• Agile project methodology experience
• The ability to define user stories and scope projects
• The ability to write and document detailed user requirements and playback
• Functionality knowledge:
• Understanding of Salesforce solution architecture principles and best practices
• Experience with 3 rd party delivery partners and AppExchange vendors is a plus e.g. Conga, etc.

Nice to have:

• Preferred - Salesforce Certified Admin, App Builder, Sales Cloud, Service Cloud, Experience Cloud or others

Business Skills:

• Communication - good communication skill and interpersonal skills
• Teamwork/Collaboration - team orientated, with experience supporting less experienced members
• Presentation Skills - good ability to share product expertise and business knowledge to audiences of all levels
• Problem Solving - good ability to anticipate problems and identify solutions

What we Offer:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• A supportive and collaborative work environment
• Flexible work hours and remote work options.

iMMERSIVE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.