Salesforce Business Systems Analyst - AI & Automation

Lorien

Sheffield

Hybrid

GBP 30,000 - 52,000

Full time

10 days ago

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Job summary

Lorien in Sheffield is seeking a Business Systems Analyst (Salesforce) to shape how the Salesforce environment evolves, focusing on automation and AI to free up time and drive business value. You will prioritize work, define requirements, and manage the external delivery partner with a senior stakeholder guiding the commercial relationship.

This hybrid role offers influence over the roadmap, collaboration with non-technical colleagues, and hands-on involvement in documenting processes and

Qualifications

Experience managing a Salesforce roadmap as a BA/Systems Analyst or PO.
Ability to translate non-technical needs into buildable specs.
Comfort working with external delivery partners and prioritising work.

Responsibilities

Prioritise the roadmap based on business value.
Explain system goals to colleagues clearly.
Write clear requirements and user stories grounded in processes.
Manage the delivery partner relationship and refine work.
Follow through changes to ensure they solve the problem.
Identify opportunities for automation/AI and rank by value.
Collaborate with automation and engineering specialists.
Weave AI into existing tools so it feels native.
Study how work moves through teams and flag bottlenecks.
Document how things work and why, safeguarding knowledge.

Skills

Salesforce

Business analysis

Product ownership

Stakeholder management

Tools

Salesforce administration

Job description

This hybrid role offers influence over the roadmap, collaboration with non-technical colleagues, and hands-on involvement in documenting processes and

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