Salesforce Business Analyst

JR United Kingdom; West Midlands Combined Authority; Hybrid; GBP 85,000 - 95,000; Full time

Job summary

A leading global provider of technology-driven solutions is seeking a Certified Senior Business Analyst - Salesforce. This hybrid role involves designing Salesforce solutions and collaborating with stakeholders to meet business objectives. Join an international company that values personal growth and career development.

Qualifications

• Proficient in designing enterprise-scale Salesforce solutions.
• Experience in leading requirement gathering through workshops.
• Ability to collaborate with stakeholders and troubleshoot systems.

Responsibilities

• Lead business requirement gathering and analysis, document solutions.
• Support Salesforce development, conduct feature demos and UAT.
• Oversee data integrity, develop dashboards, and validate queries.

Skills

Salesforce Data Loader

Agile methodologies

Waterfall methodologies

Data migration

Education

Salesforce Business Analyst certification

Job description

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Salesforce Business Analyst, West Midlands

Client: iO Associates - UK/EU

Location: West Midlands, UK

Job Category: Other

EU work permit required: Yes

Job Views: 5

Posted: 16.06.2025

Expiry Date: 31.07.2025

Job Description:

Certified Senior Business Analyst - Salesforce

Location: London, UK (2 days on-site)

Salary: £85-95k per annum

Note: Salesforce Business Analyst certification is mandatory

Hello,

iO Associates is seeking a Certified Senior Business Analyst - Salesforce for a leading global provider of technology-driven risk and compliance solutions. This company assists organizations in managing health, safety, environmental, and ESG requirements. It offers software and consulting services to streamline compliance, improve contractor management, and enhance workplace safety, supporting over 45,000 businesses worldwide.

Key Requirements:

• Break down complex business information into structured, feasible Salesforce solutions, guiding stakeholders effectively.
• Design and document enterprise-scale Salesforce solutions with hands-on experience.
• Collaborate with business stakeholders to analyze requirements, create functional specifications, and troubleshoot system issues.
• Proficient in data migration tools (Salesforce Data Loader, Force.com Migration Tool) and experienced in both Waterfall and Agile methodologies.

Responsibilities:

• Lead business requirement gathering and analysis through workshops, and document solutions using industry-standard models, functional designs, and user stories.
• Support Salesforce development and testing, conduct feature demos and UAT sessions, and drive post-implementation adoption and change management.
• Act as primary contact for business users, providing first-level support, troubleshooting issues, and ensuring effective resolution and escalation when needed.
• Oversee data integrity and reporting by developing dashboards, validating SOQL queries, supporting data migration, and maintaining best data management practices.

This is a hybrid role. This is an excellent opportunity to work for an international company that encourages personal growth and career development throughout the organization.