Salesforce AI Architect

JR United Kingdom; London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A leading global consultancy seeks a Salesforce AI Architect to join its digital transformation team in London. The role involves designing AI-driven Salesforce solutions and collaborating with technical teams to advance customer engagement through innovative architecture. This permanent position offers a hybrid working model and opportunities for ongoing training within a supportive team environment.

Benefits

10% annual bonus

Ongoing learning and development opportunities

Collaborative team environment

Qualifications

• Proven experience with 2-5+ Salesforce AI projects using Einstein and similar tools.
• 10+ years in consulting or architecture roles, ideally in digital transformation.

Responsibilities

• Lead the design and implementation of AI-enabled Salesforce solutions.
• Advise on AI capabilities like Einstein Copilot and Generative AI.

Skills

Salesforce AI solutions delivery

AI-driven solution design

Data governance

Ethical AI principles

Excellent communication skills

Education

Salesforce Agentforce Specialist certification

Job description

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Location: London (Hybrid - 1 day per week in the office, with client site visits as needed)

Employment Type: Permanent

Overview

A leading global consultancy is seeking a Salesforce AI Architect to join its digital transformation team. This permanent position offers the chance to work on innovative, AI-powered Salesforce solutions across enterprise-scale projects. You will be instrumental in designing and delivering intelligent architecture that enhances automation, customer engagement, and business insight through Salesforce technologies.

Key Responsibilities

· Act as the in-house expert for Salesforce AI, advising on capabilities such as Einstein Copilot, Predictive AI, Generative AI, and Agentforce.

· Lead the design and implementation of AI-enabled solutions across the Salesforce platform, from initial discovery to deployment and ongoing support.

· Integrate AI tools and models using Salesforce Agent Builder, Model Builder, and related technologies to optimise user experience and decision-making.

· Support internal knowledge sharing by delivering training sessions and mentoring technical teams on Salesforce AI best practices.

· Stay up to date with platform developments and AI trends to drive innovation across client engagements.

· Collaborate with stakeholders and product teams to identify and deliver AI-driven enhancements.

· Optionally support or lead client-facing presentations and solution design workshops.

What We're Looking For

· Proven experience delivering Salesforce AI solutions, with 2-5+ projects using Einstein, Prompt Builder, and native Generative/Predictive AI tools.

· Deep knowledge of Salesforce’s AI ecosystem, including Copilot, Einstein Trust Layer, and Agentforce.

· Strong background in designing AI-driven solutions involving data preparation, model selection, and prompt configuration.

· Understanding of data governance, ethical AI principles, and compliance considerations.

· 10+ years of experience in consulting or architecture roles, ideally in digital transformation contexts.

· Broad knowledge of Salesforce platform architecture, with a focus on clouds such as Service Cloud, Sales Cloud, Revenue Cloud, or Communications Cloud.

· Excellent communication skills with the ability to simplify complex AI topics for diverse audiences.

· Salesforce Agentforce Specialist certification is highly desirable.

What You'll Receive

· 10% annual bonus

· Hybrid working model with flexibility

· Ongoing learning and development opportunities

· A collaborative and forward-thinking team environment