Salesforce Administrator & Systems Lead — Automation & Data

Holy Trinity Brompton & Alpha International; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

Holy Trinity Brompton & Alpha International is seeking a Salesforce Administrator to steward our CRM and connected systems across Fund Development, Finance and Governance. You will translate business needs into practical Salesforce solutions, automate processes, ensure data quality, support users, and contribute to ongoing CRM development.

The role emphasizes secure, reliable platforms and proactive improvements, with collaboration across teams and strong stakeholder management.

Qualifications

• Salesforce Administrator certification and experience.
• Experience administering Salesforce in a complex organisational environment.
• Strong understanding of Salesforce configuration, automation and security.
• Experience creating Flows, reports, dashboards and customisations.
• Excellent analytical and problem-solving skills.
• Ability to gather and interpret business requirements and translate them into technical solutions.
• Strong stakeholder management and communication skills.
• Experience supporting and training system users.
• Proactive mindset to improve systems and processes.
• High levels of organisation and attention to detail.

Responsibilities

• Act as the primary administrator for Salesforce and related systems.
• Manage users, permissions, security settings and access controls.
• Maintain platform health, security and governance.
• Build, configure and maintain Salesforce functionality including flows and automation.
• Deliver scalable solutions meeting business requirements.
• Support continuous improvement through automation.
• Collaborate with stakeholders to translate needs into Salesforce solutions.
• Develop reports and dashboards providing meaningful insights.
• Provide user training and documentation.

Skills

Analytical thinking

Problem-solving

Stakeholder management

Clear communication

Training others

Attention to detail

Education

Salesforce Administrator certification

Tools

Salesforce Flows

Reports & Dashboards

Salesforce Security Model

Data Synchronisation

Job description

Holy Trinity Brompton & Alpha International is seeking a Salesforce Administrator to steward our CRM and connected systems across Fund Development, Finance and Governance. You will translate business needs into practical Salesforce solutions, automate processes, ensure data quality, support users, and contribute to ongoing CRM development.

The role emphasizes secure, reliable platforms and proactive improvements, with collaboration across teams and strong stakeholder management.