Salesforce Administrator — Remote, Integrations

MICHELIN Connected Fleet; Aberford; Hybrid; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid work model

Remote work options

Job summary

MICHELIN Connected Fleet is seeking a Salesforce Administrator to manage and optimize our Salesforce platform and related back-office tools. You will ensure seamless integration, regional alignment with other MCF regions, and high system reliability to support business objectives.

The role requires a bachelor’s degree in computer science or a related field, 2+ years of Salesforce Admin experience, and strong data integration and reporting skills.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 2+ years of experience as a Salesforce Administrator.
• Proficient in data integration tools and methods e.g. Celigo.
• Strong knowledge of business processes across finance, sales, inventory, and operations.
• Advanced skills in creating reports, workflows, scripts, and dashboards within Salesforce.
• Experience in managing data integrity, security audits to remain compliant.
• Excellent troubleshooting, communication, and collaboration skills.
• Knowledge of API integrations.
• Previous experience of Salesforce usage, configuration and implementation.
• Ideally Salesforce ADM201 Certified.
• Be proactive and self-driven.

Responsibilities

• Manage and maintain the enterprise applications including user accounts, roles, permissions, workflows and security settings.
• Manage the day to day ticket requests from the business including troubleshooting issues, providing training and configuring tools/ processes, uploading data, creating dashboards.
• Manage Salesforce security and user access, conducting regular user audits and maintaining roles, profiles, and permission sets to ensure compliance with organisational policies and security standards.
• Support and manage integrations with other tools/ plug-ins.
• Support all modules of Salesforce including Revenue Cloud, Customer Self-Serve portals, Salesforce phone system (SCV).
• Design and implement solutions to address business needs using Flow Builder and automation scripts; mapping requirements to out-of-the-box functionality.
• Monitor system health, data integrity to ensure performance and compliance across the toolset.
• Manage the testing of seasonal releases/updates of enterprise applications.
• Collaborate closely with other MCF regions and Michelin group companies to align systems, processes and strategic objectives.

Skills

Salesforce Admin

CRM management

Data integration

Reporting & dashboards

Troubleshooting

Communication

Proactive/self-driven

Education

Bachelor’s degree in Computer Science

Salesforce Administrator Certification

Tools

Celigo

Jira

Job description

MICHELIN Connected Fleet is seeking a Salesforce Administrator to manage and optimize our Salesforce platform and related back-office tools. You will ensure seamless integration, regional alignment with other MCF regions, and high system reliability to support business objectives.

The role requires a bachelor’s degree in computer science or a related field, 2+ years of Salesforce Admin experience, and strong data integration and reporting skills.