Salesforce Administrator

JR United Kingdom; Watford; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A multinational technology company seeks a Salesforce Partner Portal Administrator in Watford. The role involves managing user setups, providing support, and enhancing portal efficiency in a hybrid work environment. Ideal candidates should have strong Salesforce experience and thrive in dynamic settings.

Qualifications

• Proven experience managing Partner or Experience Cloud portals.
• Strong user management and permissions understanding.
• Ability to handle multiple priorities in fast-paced environments.

Responsibilities

• Manage user setup, permissions, roles, and access.
• Provide Tier 2 support and troubleshoot issues.
• Conduct regular audits and ensure compliance with data governance.

Skills

Salesforce administration

Troubleshooting

Communication

Tools

JIRA

Confluence

Slack

Job description

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Salesforce Administrator, Watford, Hertfordshire

Location: Watford, Hertfordshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

Job Views: 4

Posted: 07.06.2025

Expiry Date: 22.07.2025

Job Description

Hybrid working – Central London – 3 days pw in the office

12 month contract

Inside IR35

Market rate TBC Approx £425-600 pd to umbrella

We are seeking a Salesforce Partner Portal Administrator to work closely with internal teams, technical stakeholders, and partner users to ensure a seamless and secure portal experience, support business processes, and implement ongoing improvements. The ideal candidate will have proven Salesforce administration experience, particularly managing Partner or Experience Cloud portals, including user setup, permissions, profiles, roles, and access management, as well as 2nd line support and portal configurations.

This role offers an exciting opportunity for individuals who thrive in dynamic environments and enjoy solving complex system and process challenges.

Client Description

Our client is a multinational technology company known for consumer electronics, media and entertainment services, software, cloud services, fitness accessories, and payment solutions.

Responsibilities

• Portal Administration: Manage user setup, permissions, profiles, roles, and access; maintain portal configurations and custom components.
• User Support & Enablement: Provide Tier 2 support, troubleshoot issues, create user guides and FAQs.
• System Maintenance & Improvements: Identify automation and efficiency opportunities; collaborate on technical changes.
• Security & Compliance: Conduct regular audits, ensure secure access, adhere to data governance standards.
• Stakeholder Collaboration: Liaise with business teams, participate in testing and validation of releases.

Key Requirements

• Proven Salesforce administration experience, managing Partner or Experience Cloud portals.
• Understanding of user management, roles, profiles, permission sets, data visibility.
• Strong troubleshooting skills and user-centric approach.
• Excellent communication skills for engaging with both technical and non-technical users.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience in a global tech company or with external partner ecosystems.
• Familiarity with JIRA, Confluence, Slack.

Everyone is welcome. We are committed to diversity, equity, and inclusion and aim to make our process accessible. Please inform us of any adjustments needed during the recruitment process.