Salesforce Administrator

JR United Kingdom; Crawley; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A multinational technology company seeks a Salesforce Administrator for a 12-month hybrid contract role in Crawley. The position involves optimizing portal administration and providing user support while collaborating with technical stakeholders. A great opportunity for a skilled professional looking to thrive in a dynamic environment while solving complex challenges.

Qualifications

• Proven experience with Partner or Experience Cloud portals.
• Strong user-centric approach.
• Ability to manage priorities in a fast-paced environment.

Responsibilities

• Manage user setup, permissions, profiles, roles, and access.
• Provide Tier 2 support and create user guides.
• Collaborate on technical enhancements.

Skills

Salesforce administration

Troubleshooting

User management

Communication

Tools

JIRA

Confluence

Slack

Job description

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Salesforce Administrator, Crawley, West Sussex

Location: Crawley, West Sussex, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

07.06.2025

Expiry Date:

22.07.2025

Job Description:

Hybrid working – Central London – 3 days in the office per week

12-month contract

Inside IR35

Market rate TBC Approx £425-600 per day to umbrella

We are seeking a Salesforce Partner Portal Administrator to work closely with internal teams, technical stakeholders, and partner users to ensure a seamless portal experience, support business processes, and implement improvements. The ideal candidate will have proven Salesforce administration experience, especially managing Partner or Experience Cloud portals, user setup, permissions, profiles, roles, and access management, as well as 2nd line support and portal configurations.

This role offers an exciting opportunity for someone who thrives in a dynamic environment and enjoys solving complex system and process challenges.

Client Description

Our client is a multinational technology company known for popular consumer electronics, media and entertainment services, software, cloud services, fitness accessories, and payment solutions.

Responsibilities:

• Portal Administration: Manage user setup, permissions, profiles, roles, and access; maintain portal configurations and custom components.
• User Support & Enablement: Provide Tier 2 support, resolve access issues, troubleshoot errors, create user guides and FAQs.
• System Maintenance & Improvements: Identify automation and efficiency opportunities, collaborate on technical enhancements.
• Security & Compliance: Ensure secure access, conduct audits, and maintain data governance standards.
• Stakeholder Collaboration: Work with business teams, regional operations, and global Salesforce team to gather requirements, prioritize changes, and participate in testing.

Key Requirements:

• Proven Salesforce administration experience, especially with Partner or Experience Cloud portals.
• Understanding of user management, roles, profiles, permission sets, and data visibility.
• Strong troubleshooting skills and user-centric approach.
• Excellent communication skills for engaging with both technical and non-technical users.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Experience in a global technology company or with external partner ecosystems.
• Familiarity with JIRA, Confluence, and Slack.

Everybody is welcome. We are committed to diversity, equity, and inclusion at all stages of our recruitment process. Please inform us of any adjustments needed during the process to ensure accessibility.