Salesforce Administrator

Circet Group; Stevenage; On-site; GBP 35,000 - 50,000; Full time

Job summary

Circet UK is hiring a Salesforce Administrator to design and optimize reporting tools while providing analytical insights into KPIs. The role requires extensive experience in Salesforce, SQL knowledge, and strong communication skills, contributing to a dynamic team focused on innovation and excellence.

Benefits

25 days of annual leave

Life assurance

Employee Assistance Programmes

Career development opportunities

Qualifications

• Extensive experience in designing and developing reports in Salesforce.
• Solid understanding of SQL and data analysis tools.
• Preferred: 2+ years in a reporting-focused role.

Responsibilities

• Design, develop, and optimize Salesforce reports and dashboards.
• Provide analytical insights into company KPIs.
• Monitor and manage Salesforce support cases.

Skills

Data Analysis

Communication

Attention to Detail

Salesforce Reporting

SQL

SOQL

Data Visualization

Job description

We are hiring!

Circet UK is looking for an experienced Salesforce Administrator to join our team.

About Circet

Circet Ireland & UK have built an expanding portfolio of specialist services. We are leading providers in the Telecommunications, Transport Infrastructure, and Power Sectors in Ireland and the UK. Our focus is on innovation and proactive solutions that meet our clients' expectations and adapt to their evolving needs. With over 4000 employees across Ireland & UK, we continue to unite talented individuals to achieve our goals.

Responsibilities include but are not limited to:

1. Design, develop, and optimize Salesforce reports and dashboards tailored to user needs.
2. Provide analytical insights into company KPIs and measures, transforming raw data into actionable insights.
3. Monitor and manage Salesforce support cases, focusing on reporting issues.
4. Handle defects and change requests related to reporting functionalities efficiently.
5. Collaborate regularly with the Business Support Manager to discuss reporting needs, progress, and enhancements.
6. Support Salesforce system maintenance, especially around reporting tools.
7. Engage directly with clients to understand and deliver their reporting requirements.
8. Develop using Salesforce tools such as Flows, APEX, and data modeling, with a focus on reporting functionalities.
9. Update Power BI Dashboards with Salesforce data, ensuring reports are current and actionable.

Knowledge & Skills Requirements:

• Ability to convert complex data into understandable and actionable reports.
• Strong communication skills for explaining report findings and gathering requirements.
• Attention to detail to ensure report accuracy.
• Extensive experience in designing and developing reports in Salesforce and other platforms.
• Solid understanding of SQL, SOQL, and data analysis tools.
• Experience with Salesforce technologies related to reporting tools.
• Preferred: 2+ years in a reporting-focused role, proficiency in data visualization tools.

Why work at Circet?

• Join a company that promotes involvement, diversity, and inclusion.
• Be part of a culture that nurtures excellence and leadership development.
• Access personal development and career progression through our education, mentoring, and pathway programs.
• Contribute to our Corporate Social Responsibility initiatives.
• Enjoy a competitive salary and benefits, including 25 days of annual leave, life assurance, Employee Assistance Programmes, and career development opportunities.

Circet UK is an inclusive organization welcoming all applications. We aim to build a diverse workforce with talent, skills, and potential across all areas of our business, celebrating diversity and fostering an inclusive environment for all employees.