Sales Training Manager

JLA Group; Exeter; On-site; GBP 35,000 - 55,000; Full time

Job summary

Une entreprise de solutions d'infrastructure critique recherche un responsable de la formation des ventes. Vous serez chargé de concevoir et de livrer des programmes de développement pour le personnel de vente, en utilisant des méthodes de formation traditionnelles et numériques. Ce rôle nécessite une forte capacité à travailler de manière autonome et à collaborer avec des équipes diverses pour soutenir la croissance continue de l'entreprise.

Qualifications

• Expérience en environnement rapide et orienté vers les objectifs.
• Conception et livraison de programmes de formation en vente, expérience avec CRM.
• Expérience en apprentissage mixte.

Responsibilities

• Conception et livraison de toutes les activités de formation pour le personnel de vente.
• Analyse des besoins de formation pour identifier les lacunes.
• Créer des plans annuels pour les initiatives de formation.

Skills

e-learning initiatives

sales and marketing relationship

training cycle

creativity

team player

independence

time management

confident communication

critical thinking

Tools

MS Office

Job description

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Location Flexible with regular attendance in either Manchester, or Ripponden. Salary: Salary Competitive / Depending on experience. Vacancy Type: Permanent/Full Time. Job Profile: Job Description

About our business

JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning.

The company offers an end-to-end, on premise, machine supply and breakdown service under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers.

Role overview

You will be responsible for the learning pathways of the Sales organisation. Reporting to the Sales Director, you will be responsible for the education and development of both the field sales and inside sales employees. Using traditional classroom, virtual, and online training methods to ensure the correct delivery and reinforcement are in place.

Key tasks

1. Responsible for the design, delivery, assessment, and evaluation of all training and development activities for the company’s sales staff.
2. Conduct training needs analysis to identify skill and knowledge gaps across a cultural and geographical diverse organisation.
3. Work closely with the sales leadership team in identifying training needs.
4. Create annual plans for the delivery of Learning & Development initiatives to meet business needs and support the sales teams as part of the company’s wider growth strategy.
5. Collaborate with marketing and customer service teams to ensure shared focus and best practice.
6. Maintain accurate records for all training activities.
7. Build a core competency skills matrix for each role within the sales function.
8. Produce reports to update the business on sales staff development.
9. Provide coaching for Sales Managers in the ongoing development of staff.

Criteria

Knowledge and Skills (what you know and what you can do)

• Knowledge of e-learning initiatives would be highly advantageous.
• Understanding of the dynamic relationship between sales and marketing.
• Confident in all elements of the training cycle.
• Organised, creative, and a strong team player with a can-do attitude.
• Ability to work independently and prioritise workload.
• Work to strict deadlines.
• Confidence to work with a range of levels both internally and externally.
• Ability to challenge views and conventional thinking.

Experience (what you have done)

• Experience in a fast-paced and target-driven environment.
• Highly experienced in designing and delivering selling skills training programs across a culturally and geographically diverse organisation.
• Previous experience working with and training people in the effective use of CRM/Customer Database systems would be beneficial.
• Experience of delivering blended learning approaches to staff.
• Previous experience selling in a premium brand environment.
• Proficiency in MS Office programs, especially PowerPoint, Excel, and Word.

Personal qualities (the way you think and act)

• Highly performance-driven with a focus on opportunity growth.
• Resilient and capable of operating successfully in a fast-paced environment, with a drive to achieve results.
• Action-oriented, pragmatic, energetic, collaborative, and willing to 'roll up your sleeves' with a leadership style of demonstrating how to do things.
• Effective at managing and building relationships across departments while maintaining a sales focus and being a key stakeholder for business deliverables.