Sales Team Leader

JR United Kingdom; Southampton; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading flexible packaging manufacturer is seeking a Sales Team Leader to launch a new telesales call centre in Southampton. This role involves building a high-performing team and implementing sales strategies from the ground up, providing a significant opportunity to influence the company’s growth trajectory.

Qualifications

• Proven experience in setting up or leading telesales or call centre teams.
• Strong knowledge of sales operations and CRM tools.
• Hands-on leader with a proactive approach to building processes.

Responsibilities

• Leading the launch of a new telesales call centre from the ground up.
• Recruiting, training, and mentoring telesales agents.
• Managing daily operations and team performance.

Skills

Sales operations

CRM tools

Team building

Communication

Tools

HubSpot

Job description

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? We're Hiring: Sales Team Leader – Build Something from the Ground Up

? Location: Southampton (on-site)

? Company: SIVA Group

? About Us: The UK’s leading independently owned flexible packaging manufacturer

Are you a dynamic, driven sales professional with a passion for leadership and building high-performing teams from the ground up? This is your opportunity to make a real impact.

At SIVA Group, we’re a well-established, Southampton-based business with a proud 50-year legacy. Now, we’re embarking on an exciting new chapter—launching a brand-new telesales outreach call centre—and we’re looking for the right leader to make it happen.

What You’ll Be Doing:

• Leading the launch of a new telesales call centre from the ground up
• Implementing the full tech stack, including CRM platforms like HubSpot
• Recruiting, training, and mentoring an initial team of telesales agents
• Designing call scripts, sales workflows, and performance KPIs
• Managing daily operations, reporting, and ongoing optimisation of the team

What We’re Looking For:

• Proven experience in setting up or leading successful telesales or call centre teams
• Strong knowledge of sales operations and CRM tools (HubSpot experience preferred)
• A hands-on leader with a proactive approach to building processes and teams
• Comfortable managing contact databases and driving call volumes
• Exceptional communication, coaching, and team-building skills

This is a rare opportunity to shape a core part of our growth strategy within a stable, successful business—with full backing from senior leadership.

Ready to build something great? Apply now and be part of something from day one.