Sales Support Specialist Legal tech

Catalyst Consultants; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A fast-scaling LegalTech company seeks a Sales Support Specialist to enhance client onboarding and support sales efforts. The successful candidate will lead training sessions, manage client relationships, and help create materials for a successful client journey. Join a collaborative culture with clear growth opportunities.

Benefits

Supportive team culture

Opportunities for growth

Competitive salary and benefits

Qualifications

• Proven experience in customer onboarding or sales support.
• Great communication skills and confidence in leading demos.
• Highly organized, detail-driven, and proactive.

Responsibilities

• Onboard new law firm clients and run demos.
• Create onboarding materials and FAQs.
• Support sales team with admin and proposals.

Skills

Customer onboarding

Client success

Great communication

Organizational skills

B2B SaaS experience

Tools

Salesforce

HubSpot

Job description

Sales Support Specialist Legal tech and Services - Hybrid

Join a fast-scaling LegalTech company that's transforming how top law firms adopt and use legal software. As a Sales Support Specialist, you'll play a key role in ensuring new clients have a smooth, engaging start with our platform while supporting the sales and renewals teams to deliver exceptional service.

What You'll Do:

• Be the go-to contact for onboarding new law firm clients within existing accounts
• Run engaging demos and training sessions for legal professionals
• Create onboarding materials, guides, and FAQs
• Support the sales team with admin and proposals
• Identify upsell opportunities and help reduce churn

What You Bring:

• Proven experience in customer onboarding, sales support or client success
• Great communication skills you re confident leading demos and building relationships
• Highly organised, detail-driven, and proactive
• Experience in B2B SaaS or subscription services a plus
• Familiar with CRM tools like Salesforce or HubSpot

What You ll Get:

• A role with real impact in a high-growth LegalTech success story
• Supportive, collaborative team culture
• Clear opportunities for growth and progression
• Competitive salary and benefits

Keyword Cloud: Customer Success Exec , Legaltech Sales Support , Trainer , Instructor , Law firms , Magic circle "legaltech", "legal tech," "legal-tech", "Law firm", "Solicitor", Lawyer", "AI", Legal Data , Consultancy , Data , "legal software", "Platform", "SaaS , "PaaS"