Sales Support / Sales Admin

MAH Steel Ltd.; Gravesend; Hybrid; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Free parking

On-site parking

Day shift

Mon-Fri

No weekends

Job summary

MAH Steel Ltd. is seeking a Sales Support and Admin person in Gravesend, Kent to assist the busy sales department. The role focuses on excellent customer service, order processing, and administrative tasks to keep operations smooth.

The ideal candidate will have English proficiency, 1 year of customer service or sales support experience, and be able to commute to Gravesend. This is a full-time, in-person position with weekday hours.

Qualifications

• English language required.
• 1 year of customer service or sales support preferred.
• Proficiency with Microsoft Office and CRM software desirable.
• Ability to communicate clearly via phone, email and in person.

Responsibilities

• Assist the sales team in preparing and processing sales orders accurately.
• Respond promptly to customer inquiries by phone, email, and in person.
• Generate sales reports and provide administrative support to the sales team and office.

Skills

Communication

Organizational skills

CRM software

MS Office

Multitasking

Customer service experience

SAGE50

Tools

SAGE50

CRM software

Microsoft Office

Job description

We are a steel fabrication company seeking a Sales Support and Admin person to join our dynamic team, in providing excellent customer service and assisting our busy sales department. This role is crucial in ensuring smooth operations and customer satisfaction and would suit someone with a can-do attitude.

The details

• Salary: Competitive, depending on experience
• Hours: 7am to 5pm, Monday to Friday, no weekends
• Job type: Full-time, Permanent
• Location: Gravesend, Kent
• Closing date: Open until filled
• Ability to commute/relocate: Gravesend, Kent: reliably commute or plan to relocate before starting work (required)
• Experience: Microsoft Office, 1 year (preferred); Customer service, 1 year (preferred)
• Language: English (required)
• Work authorisation: United Kingdom (required)
• Work location: In person

Responsibilities

• Assist the sales team in preparing and processing sales orders accurately
• Respond promptly to customer inquiries via phone, email, and in-person
• Generate sales reports and assist in analysing sales dataProvide administrative support to the sales team and office as required

Skills

• Excellent communication skills, both verbal and written
• Strong organisational abilities with attention to detail
• Proficient in using CRM software and Microsoft Office Suite
• Ability to multitask and work efficiently in a fast-paced environment
• Previous experience in a customer service or sales support role is advantageous
• Use of SAGE50 experience is advantageous

Benefits

• Free parking
• On-site parking
• Day shift
• Monday to Friday
• No weekends