Sales Support Executive

Furncare; Tetford; On-site; GBP 20,000 - 30,000; Full time

Job summary

Furncare is seeking a Sales Support Executive to join their team in Thetford, England. The successful candidate will handle customer inquiries, manage sales inboxes, and ensure the smooth processing of sales orders. This entry-level role offers opportunities for growth within a supportive team environment.

Benefits

Opportunities for growth and development

Friendly and supportive team environment

Qualifications

• Strong organisational skills with attention to detail.
• Proactive, with excellent written and verbal communication skills.
• Ability to multitask and manage priorities in a fast-paced environment.

Responsibilities

• Managing inboxes and responding to customer queries promptly.
• Preparing quotes and processing orders accurately.
• Building customer relationships and following up on opportunities.

Skills

Organisational skills

Problem-solving mindset

Written and verbal communication skills

Multitasking

Education

Previous experience in sales support or customer service

Tools

Microsoft Office

CRM systems

Job description

Furncare Thetford, England, United Kingdom

Furncare Thetford, England, United Kingdom

4 days ago Be among the first 25 applicants

Direct message the job poster from Furncare

As a Sales Support Executive, you’ll be the backbone of the sales process—managing inboxes, preparing quotes, processing orders, and ensuring smooth day-to-day operations. You’ll be handling customer queries, feeding back product issues, and supporting the sales team by taking initiative to resolve problems efficiently.

Key Responsibilities:

Managing the inboxes of one or two sales team members, ensuring prompt and professional responses

Preparing quotes and processing customer orders accurately

Handling inbound emails and phone calls, assisting customers with queries

Proactively build customer relationships and follow up opportunities

Keeping records up to date and ensuring accurate data entry in the CRM system

Liaising with internal departments to ensure a seamless sales process

Taking initiative to resolve queries and support the team in day-to-day tasks

About You

Strong organisational skills with great attention to detail

A proactive, problem-solving mindset

Excellent written and verbal communication skills

Confident in handling calls and responding to emails professionally

Ability to multitask and manage priorities in a fast-paced environment

Previous experience in sales support, customer service, or administration is a plus

Comfortable using Microsoft Office and CRM systems (training provided)

Why Join Us?

Be part of a friendly and supportive team

Opportunities for growth and development

A positive, collaborative work environment

Ready to bring your organisational skills and initiative to a thriving sales team? Apply today!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Furniture and Home Furnishings Manufacturing

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